The IdentityForce Mobile App, brought to you by IdentityForce, Inc., enables active Members to take their Identity Theft Protection anywhere – world-class capabilities empowering you to spot fraud quickly with a snapshot view of all critical alert notifications. Depending on the IdentityForce Plan selected, Members get access to Advanced Fraud Monitoring, 3-Bureau Credit Report Monitoring, and identity restoration experts. Designed and influenced by our Members through surveys and a preview community, IdentityForce has built and released a mobile app that features intuitive navigation with a zero-tolerance policy for advertising or promotional materials. IdentityForce’s top priority is security, and the mobile app features both Two Factor Authentication (2FA) and Touch ID or Face ID. So no matter whether you are traveling overseas, away on vacation, or you just don’t want to be tethered to your desktop computer, IdentityForce Mobile makes sure you are protected anywhere, anytime.
For nearly 40 years, IdentityForce, Inc. has provided best-in-class, highly scalable, award-winning identity theft, privacy, and credit protection solutions to consumers, businesses, and government agencies. A pioneer of identity protection, IdentityForce’s innovation and customer-centric approach has made the company a trusted partner for both organizations and individuals. In 2015, the U.S. government awarded IdentityForce elite Tier-One status as an approved provider of identity protection services for data breaches affecting over 21.5 million people. IdentityForce is the only identity protection provider awarded the Parent Tested Parent Approved Seal.
- Transaction monitoring now supports user defined nicknames for accounts.
- Full support for new alert types.
Ratings and Reviews
Too many “server error” messages.
I like having the Identity Force service but am not sure I am getting what I paid for exactly when the app doesn’t work correctly about 1/3 of the time. I get alerts for financial data but when I click to open them the screen just goes white and I end up having to close the app. When I reopen it I get a “server error” and “try again later” message. I’m never actually able to see these alerts on the app, I have to sign into the website. It’s an inconvenience and I expected more from the quality work that I know Identity Force does provide. Hope it improves soon.
Credit scores not updating
My credit scores haven’t been updated since February. Why? And there doesn’t seem to be any obvious way to refresh to get updated scores. Very frustrating! Why am I paying for this garbage service when I can just get my credit scores for free with many credit card apps? If this is not fixed very soon, I will be canceling. Also, please make the app more user friendly. People are paying their hard earned money for this service after all. The app needs to be redesigned. Management at Identity Force have a lot of work to do to improve this app!
App doesn’t work well
I got the alert, opened the app, clicked on the highlighted link and there was nothing there but a blank page. Closed it, checked back later and it was the same way. I did this repeatedly. Same outcome. I deleted the app and went through the log-in and the same problem occurred. Worse, every time I open the app now, it’s still stuck on the blank page. So, why not give it a total failing grade? This is a new problem. Before this, I loved the app. I’m hoping this low rating will stir someone to fix the app so that I might return and raise the rating.
With Family Sharing set up, up to six family members can use this app.