Description

Welcome to the next evolution of the iDevices Connected app. Based on your feedback we’ve enhanced the app with several new features, while further simplifying many of the functions you use every day.

The Connected App includes new software downloads for all iDevices products to enhance your smart home experience.

Create and customize your smart home with iDevices products and the iDevices Connected app. Control, schedule and monitor your home from one central dashboard. With the iDevices Connected app, there’s no need for multiple apps or hubs, though an Apple TV is recommended to take advantage of all features. Stay connected to your home from anywhere using your iPhone, iPad, or iPod Touch.

Compatible Products:
- iDevices Switch
- iDevices Outdoor Switch
- iDevices Socket
- iDevices Thermostat
- iDevices Wall Outlet
- iDevices Wall Switch
- iDevices Wall Dimmer
- iDevices Instant Switch

iDevices Connected App Features:
- Remotely access your home through the free iDevices cloud without the need for a login.
- Use Siri®, Alexa or the Google Assistant to control your iDevices products with the power of your voice.
- Set dynamic schedules for your HomeKit-enabled devices to fit your lifestyle
- Create custom scenes to control multiple accessories at once, making it easy to quickly set the perfect ambiance.
- Have your home work for you and create custom triggers that activate scenes automatically based on your location or changes in another product.
- Organize each of your iDevices products into rooms and zones for simple navigation.
- Personalize your experience with photos of your home, rooms and products.
- Visual energy report quickly allows you to identify which iDevices products in your home are using the most energy so you can reduce usage and save money.
*To enable Alexa and/or Google Assistant voice controls, iDevices smart home products require an Alexa-enabled accessory or a Google Assistant-enabled device. To get started, go to your app settings in the iDevices Connected app.

Our iDevices Customer Experience Team is here to make sure you get the most out of the app and your products! Contact Support@iDevicesinc.com with any questions you might have.

What's New

Version 3.6.4

- Additional bug fixes

As always, we will continue to improve the app based on your feedback, so keep the suggestions coming!

Ratings and Reviews

3.4 out of 5

32 Ratings

32 Ratings

Extremely Unreliable

Bill2go

Once again, the latest update for this app has created problems with remote connectivity. Every time iDevices rolls out a new update, I’m left to start from scratch. In an attempt to fix these problems, I now have to reset nine devices, since none of my iDevice products will connect remotely after the latest update. This requires me to travel approximately 50-miles, one-way, to the location where the devices are installed, get a ladder to reach the devices, reset all of the iDevice sockets and set them all up like they are new devices. These constant updates are pointless and resetting all the devices is an extreme inconvenience, which is costing me valuable time and money. I initially planned to use these iDevice products remotely, in coordination with remotely accessed security cameras as a professional security solution on properties that are monitored by security cameras, but are otherwise unoccupied for extended periods of time. Unfortunately, due to the constant app updates that render these devices inoperable until they are reset, I strongly advise anyone who is considering the iDevice products to avoid them. These products and their designated app are extremely unreliable and cannot be relied upon as a professional security solution.

Developer Response

Hi Bill2go,

I’m sorry to hear you’re experiencing these issues! I checked in with our app development team, nothing in the most recent update should have had any effect on the connectivity of the Sockets. We’d love the opportunity to help you resolve this issue. When you’re there with the devices, please reach out to us at Support@iDevicesinc.com so we can look into this further for you!

-iDevices Customer Experience Team

Disappointing

🌷Kaitlyn💕

I’ve been using this app along with my iDevices sockets and once again, this company decided to release another faulty update. Once I installed the latest update to the app, my phone would no longer connect to the iDevices sockets remotely, from outside their home network. It was mostly reliable, before the update. Unfortunately, the iDevices sockets and this app are now useless. I don’t reside at the location where I use the iDevices products, therefore this creates a major problem. I must now find time to travel to the location where the devices are being used, to troubleshoot whatever problems the latest update created. Most likely, all the devices will require resetting from the button located directly on each individual device. If you are in the market for remote sockets, outlets, etc. I highly recommend that you avoid the iDevices brand. Due to constant, faulty application updates, you will spend all of your time troubleshooting problems with their products. I regret purchasing the numerous iDevices products that I have. It was a very costly mistake for me.

Developer Response

Hi Kaitlyn,

I’m sorry to hear you’re experiencing these issues! I checked in with our app development team, nothing in the most recent update should have had any effect on the connectivity of the Sockets. We’d love the opportunity to help you resolve this issue. When you’re there with the Sockets, please reach out to us at Support@iDevicesinc.com so we can look into this further for you!

-iDevices Customer Experience Team

Don't spend money on iDevices

Cove view

Very expensive switch module died (no LED light showing/no device found on app) after a few months. I don't think I'll waste any more money on iDevices when there's so many other choices. I'd hoped to build on this system. Glad I didn't buy anything else expensive from them.
Seeing the recent reviews, it's not a difficult decision to switch to a competitor. Prior to my switch dying, I'd experienced problems with every update. Even though iDevices always says "nothing in the update should have caused connection problems". It seems unbelievable that it's always a "coincidence" that it stops working after an update. That's probably what blew out my switch.
Note how many times in reviews that they reply that the update shouldn't have caused connectivity problems. Do you believe them, or the customers it keeps happening to, "coincidently", over and over again.

Developer Response

Hi Cove view,

We're sorry to hear you're having issues with your Switch. If you're receiving no LED light on your Switch it sounds like the device is experiencing a power related hardware issue. To clarify, we have not released any firmware updates to the products themselves to change how they function since February. All recent updates have been interface changes to the app. Please reach out to us at Support@iDevicesinc.com so we can look into getting a replacement Switch out to you!

-iDevices Customer Experience Team

Information

Seller
iDevices, LLC
Size
188.9 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, Spanish
Age Rating
Rated 4+
Copyright
© 2018 iDevices LLC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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