By 2boxtechs LLC
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iFix was created by computer techs for computer techs specific to our industry, Mac® and PC oriented computer repair. iFix is designed to keep track of your clients, their machines, and the history of work that has been performed, for each client and on each individual machine. Gathering client data is seamless. Using iFix, we check in new clients at our repair facility in under 2 minutes. Looking up client information is as quick as searching for their name. Anything you need to know about your client is never more than a swipe and two taps away..
iFix can be viewed in Landscape Mode or Portrait Mode, however we prefer Landscape Mode.
iFix Features include:
Name: Individuals, Families, and Companies
Contact: Phone Numbers and Email Addresses
Addresses: Billing and Physical
Client Machine List
Client SRO (Service Repair Order) history
Machine type (pre-populated list)
SRO (Service Repair Orders) Information:
Machines and miscellaneous hardware associated with the repair
iFix is search driven. While nearly every text field is searchable, you will find that the following types of searches are the most useful for us.
Searching for a client; once a client has been found, everything you could want to know about them, their service history, their machines, or the service history of any particular machine is immediately available.
Searching by repair status - see which SROs are still on the bench, waiting for attention, or parts, etc.
See what came in on any particular day or date
** This version is a standalone app, a very simple "tool" to keep you organized. Multi-user support is being developed and will be released shortly. In addition, this does not integrate with any billing software at this time. **
What's New in Version 1.2
Updated Machine drop down list.
Great app, HUGE potential.
I started using this app about a month ago as a traveling I.T. Service and so far... Great in my eyes. It really is a marvelous idea, and though it la is the features I desire currently, the foundation and idea behind this is exactly what I am looking for and any other home grown computer dude would want to help manage their business. I consider the $30 a small price to pay for a legit piece of software for it's purpose. To add to that...
I had written an email to the developers of the app. They promptly contacted me back ( by phone might I add) and reassured me that the app is in current developement, and asked me for a wish list of features I would want to see. They listened to my ideas, and had a few amazing ideas themselves. I am very excited to see where this app goes, and I am confident that it going to go far. I can't wait for the update guys, keep on the grind, and make us all proud. I will be your #1 customer, and am already enjoying the small precise that I already have.
I have just spoken with the developers and the next major release will be ready within a month. Very excited!!!
I own a small computer repair shop. This helps keep all my customers machines organized. Only gripe is no billing support, but hope for flat rate/hourly rate billing options in the future.
It could be a great app, and I'm sure it will be
Please update soon and hear people's reviews
I completely agree with Larry Miller, every word
Also we're are my customers?? Why can I only search for them?
Also an invoice part would be nice along with singing off on work
And adding custom machine
Great app, I promise to add stars and redo my review after next update