Screenshots

Description

The igloohome app allows users to manage their igloohome smart locks or igloohome smart keyboxes. Grant visitors access to your home or property from any time and place. Through the igloohome app, you can send a PIN code or Bluetooth key to anyone via email/SMS/Whatsapp/other communication platforms, for the duration that you select. Through the igloohome mobile app, you can also check the access logs to see who and when someone has entered your property.

For Airbnb hosts: Make check-in and check-out smoother for you and your guests. When you synchronise your Airbnb account to the app (via Airbnb Connect), a PIN code is created for each guest when their booking is confirmed. This PIN code is sent to the guest for his/her to use on the igloohome smart lock/keybox when they arrive at your property, and is only valid for the period booked.

No more fuss over key exchanges and missing/lost keys ever again.

For more information, please visit http://iglooho.me/appstoredescription

What's New

Version 1.8.2

1.8.2 Fixes

- Bug fixes and performance improvements
- Support Russian

Ratings and Reviews

Great idea, not well executed

Kenny!

First I should say, I LOVE the idea of the igloohome key box. It’s a handsome device and extremely clever. Someone who’s very good at math had to come up with this. The way it works is a mystery to me.

But...

I had a mechanical problem with the padlock portion at the top of the device. Basically, the key wasn’t turning the latch far enough to open or close the padlock.

I sent a couple of messages to customer support, got a Zen Desk auto-reply back saying we’ll be right with you, and heard nothing for a month. Tried again, same story.

Meanwhile, it seems that the device can’t really cope even with San Francisco’s mild weather as the electronics also stopped working after a few months. We tried using the jumpstart option to open the face of the device. No joy.

To add insult to injury, once you have an account, there is no way on the app or on their website to cancel it. You have to reach a person on their end to do it.

I suppose they must be a pretty new start up, and are eagerly learning the lessons of how to run a decent business. One thing engineering school, or any school, doesn’t teach is great customer service. That can only come with maturity and experience in the field.

I’m sure in a couple of years they’ll be much improved.

Information

Seller
Igloohome Pte Ltd
Size
57.9 MB
Category
Lifestyle
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Chinese, French, Indonesian, Japanese, Korean, Russian, Spanish, Vietnamese
Age Rating
Rated 4+
Copyright
© 2017 Copyright Igloohome Pte Ltd
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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