By Inter IKEA Systems B.V.
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Design the lighting you want: in any room, for any mood, at any time. It’s easy and affordable with the TRÅDFRI app. Now IKEA Smart lighting is accessible through your phone or tablet. Choose a light for early mornings, another for late evenings and a third for cooking or working at home. Dim, turn off, turn on, and switch from warm to cold light using the remote control or app. It’s so simple – the dimmers are wireless and easy to install and use, letting you choose light for every mood.
What you’ll get:
• the ability to control your lights right from the app
• completely customizable settings, including warm or cool light
• ease and flexibility to reset, change, delete or add lighting
• timers to make everything even easier
A bit of a pain to setup, but works great after that
It takes a while to setup and get everything to pair correctly (3-4 tries per item), but once everything is connected, it works well. Would like to see it add HomeKit compatibility, but that's not a deal-breaker for me. The setup does require a different controller for each set of lights you connect if you want to control them separately (one for living room, one for bedroom, etc).
A previous reviewer mentioned that they couldn't pair their lights The to the gateway. I ran into this problem at first, but figured out that you have to connect the remote to the gateway first, before you can connect the lights. The setup wizard skipped that when I first tried to set it up but the Help section sent me in the right direction. I also had to reset the gateway before I could get the remote to successfully pair. Just keep trying. Hope this helps!
Unable to pair gateway with remotes
I'm having trouble setting up the Trådfri Gateway kit and the app is currently unusable for me.
Everything worked for a couple days after my initial purchase and setup. However, sometime in the past few days the system became unresponsive and subsequent attempts to factory reset the gateway and reconfigure the network have not been successful.
Specifically, when following the instructions to pair a remote with the gateway the app never displays the dialog that the new device has been found nor does the network LED on the gateway flash 4 times as described.
The remotes and bulbs function as expected standalone, without using the gateway and app.
Customer support and troubleshooting have been nearly non-existent. In-app (and App Store) support directs me to the general Ikea customer support page. The Trådfri support page FAQ does not describe this scenario and offers no resolution. Phone support did not have knowledge about this product and directed me to the retail store. The co-workers at the retail store were understanding but mentioned that the product is new and they don't have much experience with it and were unable to solve the issue and offered an exchange.
I'm submitting this review in the hopes that *someone* with a technical background associated with the product and/or app can contact me to help troubleshoot.
The app is very good at walking the user through the setup with the lights/remotes. The user defined moods are excellent ways to make your room look great! They are easy to set up and quick to use. However there is still work to be done with the timer features and improving grouping functionality. Widgets are not present which are quite important for a smart home app. Connecting to the hub when opening the app takes a few seconds, I expect it to be snappier. I also feel constricted by just 3 color temperatures, 5 would be very welcome. These are all things that I imagine IKEA is aware of, I am looking forward to the future versions of the app!!
- Category: Lifestyle
- Released: Mar 29, 2017
- Version: 1.0.0
- Size: 41.5 MB
- Languages: English, Basque, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, Galician, German, Greek, Hungarian, Icelandic, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Serbian, Slovak, Spanish, Swedish, Turkish
- Seller: Inter IKEA Systems B.V.
- © Inter IKEA Systems B. V. 2017
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.