The INFINITI Connection® app allows you to remotely lock or unlock your vehicle, contact roadside assistance and set alert notifications for things like maximum speed right from your iPhone or Apple Watch.*
INFINITI Connection is available on the following models:
2017: Q70, Q70 Hybrid, Q70L, QX80
2016: Q70, Q70 Hybrid, Q70L , QX60, QX60 Hybrid, QX80
2015: Q50, Q50 Hybrid, Q70, Q70 Hybrid, QX60, QX60 Hybrid, QX80
2014: Q50, Q70, QX60, QX80
2013: M/Q70, JX/QX60, QX56/QX80
INFINITI Connection opens a new dimension of connectivity between you, your vehicle, and your world. This extensive suite of digital alerts and remote services are your direct link to personal security, confidence and convenience.
Choose the level of service that is right for you. On equipped vehicles the INFINITI Connection Plus package is included with your first six months of ownership.
INFINITI CONNECTION SELECT
- INFINITI Connection Skill with Amazon Alexa
- INFINITI Connection Action for the Google Assistant
- Remote Door Lock/Unlock
- Maintenance Alert
- Scheduled Maintenance Notification
INFINITI CONNECTION PLUS
Includes all INFINITI Connection Select features as well as:
- Automatic Collision Notification
- Emergency Call
- Roadside Assistance
- Stolen Vehicle Locator
- Alarm Notification
- Drive Zone Alert
- Valet Alert
- Max Speed Alert
- My Schedule (Google Calendar™)
- Mobile Information Service
- Connected Search
- Google® Send to Car
- Destination Send to Car
- Journey Planner
- Destination Assistance
- INFINITI Personal Assistant®
At the touch of a button—or automatically in the event of an airbag deployment — INFINITI Connection response specialists can request response services, connect you to roadside assistance, or help the police locate your vehicle in the unfortunate event that it becomes stolen. You can also receive alerts on your device if your vehicle’s alarm is triggered.
Drive Zone, Max Speed and Valet alerts allow you to monitor how your INFINITI is being driven, even when someone else is behind the wheel. Enable the Maintenance Alerts to receive a notification if a malfunction indicator light is triggered in your vehicle.
The INFINITI Connection app allows you to lock or unlock your INFINITI remotely with your compatible iPhone. Send your latest destination directly to the vehicle’s navigation system or use the in-vehicle connection to contact an INFINITI Personal Assistant to perform tasks like making a dinner reservation.
*Subscription Agreement Terms and Conditions apply. Available services/features may be shown. Compatible connected device may be required. Only use services/features and device when safe and legal to do so. Subject to GPS and wireless network availability and connection, and system/technology limitations. Text rates/data usage may apply. Some services/features provided by companies not within Infiniti or its partners’ or agents’ control and may be discontinued at any time. For more information, see dealer, owner’s manual, or www.InfinitiUSA.com/intouch/important-information.
- Updated screen formatting for iPhone XS Max and Apple Watch Series 4
- App optimizations
- For questions regarding INFINITI Connection, please contact an INFINITI Connection Customer Support Specialist at 1-855-444-7244.
Ratings and Reviews
I've only used this app to lock/unlock my car, and most of the time I try to do that, the only result I get is an email a few minutes later saying it didn't work.
I think the problem is the overall Infiniti connect system, not the app. I've had other issues: car's SOS button often fails to connect on first try, call them and they reset something remotely and everything (even the app) works for a while, but then when it all fails again they tell me I need to bring the car in to the dealer (no thanks when obvs it's not the car but their system), website shows different expiration date than what they tell me when I call, and twice they charged my Visa card even though I'm supposed to still be in my first year free trial (got it refunded both times). It's just a mess overall.
We must be talking about a different app
I have use this app on multiple vehicles and absolutely love it! I'm not sure about the dealerships where everyone else is buying their vehicle but here in Az Infiniti on camelback sent out a tech guru to go over all my vehicles features and He thoroughly went through this system and not only did he help us understand it but he tied it to real life scenarios that have our family using it on a regular basis. Love this service and love the app! Hopefully Everyone who posted negative about the app will call their dealership for help and give it another shot.
Don't understand all the negative reviews
I just recently leased a 2016 Infiniti Connection enabled car and didn't try out this app at first due to the countless number of bad reviews. I'm not saying this is the most aesthetically pleasing app I've never seen, but it works completely as intended. Within less than 10-15 seconds of remote unlocking or locking my car it works fine. When I sent a destination, I had no trouble either. Still has a ton of room for improvement but works as intended.
With Family Sharing set up, up to six family members can use this app.