Screenshots

Description

Access all your Intercom conversations and customers from your iPhone or iPad.

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

With the Intercom Conversations mobile app you can:

Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes

Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster

Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

What's New

Version 3.0.2

• Updated the look and feel of the app
• You can now find the inbox you are looking for more easily. The inbox selector now includes inline search.
• Fixed a bug that would cause the app to crash when opening the inbox picker

Ratings and Reviews

3.7 out of 5

17 Ratings

17 Ratings

UX inconsistency

pablo escko

Web and mobile app have different order of message options:
Articles and Saved Replies are swapped.
This is very annoying and also unprofessional.

Tab bar Icons are not very descriptive and don’t help with the case described above.

Levels up our team

Bryan Clayton

The intercom at levels of our team by putting us in touch with our customers seven days a week 24 seven no matter where we are our customers have a direct communication conduit right to us always on the go we love it

App & Customer Support are great

Kveldalf

App works great! Feature req. Some sort of do not disturb, or silent mode, or set days&hours to get notifications. Work around is to disable notifications in Settings and reënable when I'm available again.

Developer Response

👋 If you go to the bottom left of your screen in Intercom on the web and click your icon and go to settings, Notification preferences are the second option. Check to make sure the correct ones are enabled and you should be set! Let us know through Intercom if this problem still persists. Thanks!

Information

Seller
Intercom, Incorporated
Size
46.8 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Intercom, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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