The International SOS Assistance App is an essential tool for you to make the most of your membership with International SOS. It is available exclusively to members whose organization offers the app to their travelers and expatriates. With the Assistance App, travelers and expatriates have a world of capability in their hand as it is the only medical and travel security app that is integrated into our global assistance infrastructure. The app is now available in English, French, German, Chinese, Japanese and Korean.

Key Features:
• Call for Assistance anytime– including before you even log in. You will reach your closest of our 26 Assistance Centres around the globe 24/7.
• Access mobile-friendly medical and travel security information and country guides to prepare before trips or expatriate assignments.
• Save up to 25 “favorite” countries for quick access to frequently traveled destinations
• Instant and interactive access to the latest medical and security alerts for your current location or next destination. Receive push notifications for those alerts right to your device.
• App will display your travel itineraries for members using International SOS’ TravelTracker solution - requires login via email.
• App works in airplane mode after your first successful login, read cached alerts while offline

Logging In & Personalization:
• Login via your corporate/organizational email address – no need to memorise membership numbers
• If you would rather login with your personal email address, you will simply be prompted to enter your membership number
• Create your Profile once logged in to ensure your opt-in mobile check-ins alert your company of your trip’s milestones.
• Your completed profile also allows you customized service when you call the Assistance Centre via the Assistance App.

What's New

Version 5.1.3

• Improved integration with TravelTracker preferred phone number functionality
• Security improvements
• Additional Bug Fixes
• Other minor improvements

Ratings and Reviews

2.2 out of 5

39 Ratings

39 Ratings

So buggy it’s worthless


I would love to have an app like this that works. When I want to have it automatically locate me, it thinks I’m in the UK no matter where I am. It leaves my home country page as Brazil even though I checked in at home in Chicago. Push notifications sent to my email are all outdated.

Never works


I get push notifications from the app regularly, but when I try to open the app to learn more, the app just doesn't open and i go back to home screen. This has been going on for months. Makes the app essentially useless. Please fix!

Does not work on iPad


The app simply does not work on an iPad. When attempting to launch, a blue screen appears for a few seconds, and then it crashes. This limits the utility of this service when you really need it.


International SOS Assistance, Inc.
106.6 MB
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Chinese, French, German, Italian, Japanese, Korean
Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2015 International SOS Assistance


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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