**The Aetna International Mobile Assistant is for members of Aetna International plans only**
The Aetna International Mobile Assistant allows you secure access your benefits information anytime, anywhere. You can log in using the same username and password that you use to access the secure member website (www.aetnainternational.com).
Here are just a few of the things you can do:
- Submit claims without needing to download or print any forms
- Update and track existing claims
- Search for health care by city and country
- View your policy details
Enhancements and bug fixes.
Ratings and Reviews
Submit claim NEVER works
Submitting claims never works on the app or the website for that matter.
I’ve called tech support and they have no clue. In the end, they always direct me back to a downloadable PDF claim form. Pathetic.
I’m astonished that in the year 2017 I have to fill out a claim form by hand and submit it by email.
App don’t work
The app does not work at all. Freezes when trying to find providers. You cannot file claims.
Lacking a MAJOR function
This app has some good features in that it will allow you to submit a claim from your iPhone. But it is missing one major feature!!!
You cannot check the status of your claim from this app. You either have to download another app or go to the main website. Doesn't make sense.
If you added this one feature it would be a GREAT app.
- Aetna Life Insurance Company
- 23.4 MB
- Health & Fitness
- Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- Unrestricted Web Access
- Frequent/Intense Medical/Treatment Information
- © 2018 Aetna Inc. All rights reserved..
With Family Sharing set up, up to six family members can use this app.