InTouch Mobile Banking is a secure, convenient way to access your accounts anytime, anywhere, using your mobile device. This application allows you to:
•View account balances
•View account transactions
•Transfer funds between your checking and savings accounts
•Get account / transaction alerts (sent via text message)
•Be assured that your information is safe and secure
This version includes a refreshed user experience, usability improvements, accessibility improvements, bug fixes and more.
Ratings and Reviews
Inferior customer service
I’ve not had access to my accounts via the app going on a month now. They’ve not been accountable for my trouble tickets (no notes on my account) and handed me off to Fiserve (their IT/Banking outsourcer) who not only has no trouble resolution senses about them (can only read from a screen) but actually asked me why I was calling them as they are not supposed to be talking with customers of ITCU and wanted to send me back to member care who has told me they can’t help, that I must contact Fiserv. Oye... and you selected Fiserve as your app developer due to what merits??? Makes my head spin for the Former EDS Federal Credit union.
This would be a good app if it was only dependable. It sometimes forgets you over and over again. You can call to get it reset, but sometimes it takes a while. I mean the people that help are nice enough, but this seems to be a problem on Sundays or nights, and, they don’t support their mobile app at those times so you cannot have access until Monday rolls around and you have time to wait on hold for awhile. I am not sure why their app has frequent problems. However, when it’s working right, it’s a good app.
Horrible on line banking upgrade
Within the last couple months the app added Touch ID for ease logging in except that it doesn’t work. Not once have I been able to use Touch ID to log in. Whenever I try to log in again I get a “timed out” message and have to reenter my password. What’s the point?
Today is the first of the month and I cannot go back in my credit card account info to see ANYTHING from last month.
Come on people. In this modern age it shouldn’t be this hard to make a functional banking app. There’s a lot of history and knowledge to pull from.
- InTouch Credit Union
- 88.8 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 Fiserv, Inc. or its affiliates and licensors.
With Family Sharing set up, up to six family members can use this app.