Screenshots

Description

The Iris by Lowe’s app is designed to work seamlessly with the Iris Hub as the heart of the simple, customizable smart home security system. Iris streamlines home management and security by enabling the control and monitoring of Iris compatible smart devices through a single app. With Iris, you will receive all the benefits of a security system combined with smart home functionality at a fraction of the cost of traditional systems. With the Iris app, your phone now allows you to manage, monitor, and maintain your smart home from anywhere in the world.

What's New

Version 2.9.0

-Log in using Touch ID or Face ID on Enabled Devices
-Support for Leviton Switches & Dimmers
-Bug Fixes & Performance Enhancements

Customer Reviews

4.6 out of 5

5.9K Ratings

5.9K Ratings

Works With a Few Caveats

winsomebulldog

The system, hub + devices, works well. I've only had one item fail & that was due to a lightning strike so hardly the device's fault. I'd like to see more devices available, of course, and Bluetooth connectivity would be a huge, useful addition. We're tech savvy & have enjoyed connecting everything from doors to light switches, bulbs, and plugs. All this being said, the app itself is not particularly user friendly. It's often wrong or of no real help when connectivity issues arise. For example, more than once we've had devices need to be reset before they would sync. It's annoying to have to go outside the app to find out how to do a reset on a specific device. Also, figuring out how to program schedules for specific devices is frustratingly unintuitive. However, my biggest issue (tho admittedly not a functionality problem) is that there is no landscape mode for the app. Why?! I use my iPad exclusively in landscape mode. Having to pivot to portrait just to flip off a light or turn on a fan is just annoying. I cannot believe it's that difficult to add landscape mode. Fix that & I'd likely add a star.

Developer Response

We appreciate the feedback you've shared regarding your app experience. We'll be sure to keep these thoughts in mind as we continue to enhance our system.

Iris After Two Years

OKI NC Resident

Iris was painful with the migration to the Second Generation Hub. Things are working more reliable in the past year. I have two thermostats, irrigation, cameras, and door and window sensors, light bulbs and outlet switches on a coastal vacation home. The irrigation control saved enough money the first year to pay for the entire Iris system. Water is expensive in coastal areas and the manual irrigation system had to be set on days of the week and run times. It may have rained an inch and two minutes later the irrigation would run. $$$$ wasted. I can control the amount of irrigation via Iris now and do not waste water or $$$$.
Thermostats are another money saver and continence item. Before we leave for a few days at the house I run the temperature up/down to where I want it when we arrive. No more 90 degree summer heat inside or 40's in the winter.
Neighbors never know if the house is occupied because I have the lights set up on programmed schedules at night.
I also have a second security system using 6 HD cameras and a 24/7 Network Video Recorder. The NVR is plugged into a Iris wall switch so if I need to "reset" the cameras I can recycle the unit on/off using Iris.
I use a wall switch in the basement to control a water pressure pump to increase house water pressure when the multiple jetted master shower is used. Saves the pump from running all the time when there is a water demand.
Iris has improved our quality of life. All controlled via iOS.

Torn with 3 stars

JJMaci

The system is a challenge to re-establish after a power outage. When you contact Customer support, the want the hub to be within 10ft of each device. Walls and ceiling are obstacles. I am curious what kind if “House” they expect. Now I am getting status indications from my garage door, however it does not control it. They sent me to the store to get a Z Wave repeater, but the store nor on line is hill. My current one indicates OK, however after removing and attempting a re-pair is a no go. Iris is the only Z Wave booster on their devices list. Still waiting for Customer Service for a reasonable solution.

Developer Response

Hi there, we're sorry to hear about these ongoing issues you are experiencing. We'd like to connect you with a senior support team member who can help take a deeper look into your system. For assistance, please email us at irissupport@lowes.com and reference this app review.

Information

Seller
Lowe's Companie's, Inc.
Size
120.6 MB
Category
Lifestyle
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
IRIS and IRIS Wave Design are trademarks or registered trademarks of LF, LLC. All Rights Reserved. ©2015 Lowe’s. Lowe’s and the gable design are registered trademarks of LF, LLC.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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