The Jack in the Box® mobile app makes it easy to order and pay for your food before you arrive at the restaurant. It’s just like having a Jack in the Box in your pocket. Only it doesn’t weigh 350 tons.
You can also receive offers, deals and app exclusives you can’t find anywhere else! It’s like a secret VIP club. Only it’s not really secret. In fact, please don’t keep it a secret. Tell everyone.
· Find your nearest mobile order enabled Jack in the Box
· Browse the restaurant menu by category
· Order and pay ahead with your saved payment (credit cards only)
· Special mobile app-only offers, deals and app exclusives
· Easily re-order from your past 5 orders
· Save your favorite order for quick one-tap ordering
· Enable push notifications and never miss a great deal
App will read your mind and tell you what you want – just kidding! Or are we…
*We are. For now.
As we constantly improve our yummy food, we do the same with our mobile app. Too bad you can’t eat the phone.
*Updated push notification capabilities – improve user experience.
*Expanded app exclusive menu - prices available only on the app.
*Reduced app size
*Bug fixes for a smoother user experience.
Ratings and Reviews
Good app, but....
This is definitely my favorite fast food app. HOWEVER, there is one problem. If you order from the one tap screen, I think it automatically uses the last location you used for that order. Because most mobile order apps use the closest store, I didn’t even think about it when I ordered far away from the last time. So I checked again after already ordering, and realized it was the wrong store, 30 miles away. Not even a “this store is far away” warning. So I just did the same order today, expecting it to go to the store I originally ordered from. It ordered to a RANDOM store I had never been to, which is also pretty far away. On top of all this, there is no way to cancel your order! So basically I’ve spent money for nothing TWICE because the app isn’t smart about locations. Please change it so it chooses a closer location, or at least add a warning if it’s far away. And a cancel order option would be nice.
It’s about time!
I know for a fact I’ve emailed Jack in the Box website asking when are they going to finally join the rest of the fast food world and create an app because they’re probably losing business now just because people like ordering from restaurants that did have apps for pure simplicity of it! And the fact that there is no excuse for a mistaken order anymore as they now have it in your own words or pictures- this is what I want! Looks like I am solely responsible for Jack in the Box finally creating an app as I’m sure no one else ever said anything about it! (J/k) However, that being said, two little problems I noticed were 1) when you order a fountain drink it doesn’t ask you which one just puts fountain drink on the order and 2) some of the customize food icons are not easily recognizable for blind people like me. Maybe write down underneath them what they are as well! Good job!
Glad you joined 21st century, BUT...
...it’s obvious you’re not reading or taking the responses/reviews into consideration and implementing changes. Someone complaining about a 45 second delay? C’mon get real. That’s not a worthy complaint. If I’m going to spend my time on your app I should be able to do 2 basic things… 1.) Customize food the way I like, not how JITB feels I should. For example, I feel fresh onions should be an option for ANY beef burger. Period. I can’t do that on the app for the Sourdough Jack. 2.) There is no ability to put what flavor of drink I want. Only the size of the drink. The workers are wondering why I’m not putting this data in the app. I can only say that it may be new, but it’s archaic. So… with all the freebies you throw my way and being a fickle human being, if I can’t get what I want, how I want it, I tend to go elsewhere. I can’t take advantage of the freebies if I don’t order thru the app so what’s the point?
With Family Sharing set up, up to six family members can use this app.