JackThreads exists because we believe style, quality, and everyday value should be easily accessible.
That means limited-run collaborations, curated gear from up-and-coming brands, a huge range of quality essentials from our namesake line, and shopping when and where you want it, without ever having to touch a computer or set foot in a store.
Ratings and Reviews
Love JackThreads, hate the app
I have mad love for and am glad JackThreads is back, but the app has went completely downhill. When I’m scrolling through products, I can’t count the amount of times accidental presses happen. Then I have to go back and restart from a different part of the page and scroll to find where I left off on looking for products. This was not designed for someone to browse with one hand. Example, the back and forward buttons are terribly placed so that you’re not able to browse intuitively with one hand. You should be able to hard swipe left and right or at least left to go backwards to a previous screen. I can go on about unintuitive UX/UI choices here. Overall, needs much improvement if you’re planning on getting people to use this more and actually buy things. I get frustrated using the app and it’s more friction than I like in an app where you’re browsing for long periods of time before buying something. We are in the age of digital natives and you’re leaving money on the table by building a poor UX. I do not write app reviews much, but really love this company and want you guys to survive the second go around. Literally was the only place I shopped for years and I need a better app experience to keep converting!
The Old app was much better
I used to love this company and shopped with them for years, I was very excited when I saw they had reopened. However the new app is severely lacking compared to the old one. The UI simply isn't good. Scrolling isn't smooth, accidental clicks are constant and force you to start browsing from the beginning instead of holding your place. When I've attempted to use the filters the app just takes me back to the opening screen. I typically just get frustrated and don't bother. The one order I've placed with them since they reopened took almost 2 weeks to ship, which tells me they're still struggling with the same logistics issues they had before. I'm hoping they get these issues fixed, in the mean time I'll be choosing other avenues for shopping.
The app needs to be looked at seriously
I am a huge fan of JackThreads and I have been since 2015. When I saw they were quoting I was so sad because I would go on the app several times a week just to look around and see what was fresh in. But they came back and I was excited and I downloaded the app again only to see that they changed the app to basically be a dedicated browser that lead to the really garbage user interface of the mobile website. I was severely disappointed and I honestly hope they can fix the app and make it so I don’t accidentally press a product and then have to scroll for five years to get back to where I was. Please JackThreads, listen to us. We want you to succeed because we get more awesome stuff.
With Family Sharing set up, up to six family members can use this app.