Jimmy John’s Gourmet Sandwiches
By Jimmy John's Gourmet Sandwiches
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Order a sandwich freaky fast with the new Jimmy John’s app! It's simple. Find a Jimmy John’s near you, place your order for delivery or pickup, and enjoy a tasty sammie! For fast, easy ordering, check out as a guest or log in to your account to save your favorite sandwiches and repeat previous orders.
– Order delivery or pickup from your iPhone, iPad or iPod touch
– Find your nearest Jimmy John’s
– Save delivery and pickup locations
– Repeat previous orders
– Customize your sandwich & save to favorites
– Check out our menu
What's New in Version 3.0.0
– All new app built from the ground up
– Simplified ordering process
– Simplified navigation
A step back
Not about to say the last version was perfect by any means but this latest update is a step backward. The interface is more confusing, my favorites are hidden away, and it seems my orders just take more clicks to get them to my doorstep. On top of all that, my one personal complaint with the last version, that not all options/toppings are available online as are in the store, was not even addressed. I have to write-in the extras I want in the box where you're supposed to write the person's name the sandwich belongs to. I may be knit picking here, but I order using the app on average twice a week for the last year+. Come on JJ's!
Great food. Disappointing app
An app for food that arrives freaky fast should be a freaky fast app, which it's not. It's actually slower and more user-unfriendly than Chipotle's app and you could wait over an hour in their line.
#1 Can you save my previously used location? Or even add "location favorites" (one for home and one for work)
#2 For pickup orders, could you add an option to Pay Inside?
#3 I know that "repeat an order" is an option, which is great, but if it could be separated from its delivery/pickup option that would be amazing. Actually if it could be completely modified, that too would be great.
#4 Did you know that if you add something to the order, and it's wrong, there's no way to delete it? You have to start all over again.
#5 If I have special instructions on a saved favorite, it makes sense that those requests were saved with it (i.e. no mayo, or tomato allergy). At least maintain the special instruction box (which disappears and no longer exists on a favorite).
Someone in the dev team needs to get fired
So while the stability of this app is much better, the workflow of ordering is frankly retarded. You sign in, then press back to find where your saved orders are. You add the orders. It then takes you to another UI that doesn't make sense. You find out that magically there are things added. You try to pay with your existing payment - which eventually you work out where to touch. It then takes you to confirm before you can even enter the tip! What a terrible app! Fire the dev lead because they clearly didn't test the flow properly for all scenarios.
- Category: Food & Drink
- Updated: Sep 16, 2015
- Version: 3.0.0
- Size: 22.3 MB
- Language: English
- Seller: Jimmy John's Gourmet Sandwiches
- © Copyright 2015 Jimmy John’s Franchise, LLC All Rights Reserved.
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.