Managing your health care just got easier with the latest version of our app. The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions. And our improved navigation puts the features and information you need within reach at all times.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone and iPod touch.
NOTE: Former Group Health members and Washington residents outside of Vancouver/Longview are unable to use the Kaiser Permanente app at this time. Download the Kaiser Permanente for Washington app to quickly and easily manage your health care
• Health plan members can sign into the app using their kp.org user ID and password to access our secure features, including:
• Messages: Email your doctor or Member Services with non-urgent questions, privately and securely.
• Appointments: Schedule, view, and cancel appointments with your doctor’s office and see information about past visits.
• Pharmacy: Refill prescriptions for yourself or another member, check the status of a prescription order, and see a list of all your medications.
• Medical Record: See your health history at your fingertips, including your allergies and immunizations, any ongoing health conditions, and most lab test results.
• Review and accept waitlist appointments offers as they become available.
• Review a detailed list of referrals from your doctor.
• Enriched pharmacy locator and shopping cart experiences.
• The app now displays the number of remaining prescription refills.
• Bug fixes and enhancements.
Ratings and Reviews
Need Self Reporting Ability
This is a good app. I can get my lab results as soon as they become available. I can re-order my medications quickly and easily.
What would really be nice is the ability to self report health data like weight, BP, blood sugar levels, cholesterol levels and so on. I’m trying to lose weight so I periodically weigh myself. Instead of some other app why can’t I keep that data here? I go to the Stanford blood bank and they compute my cholesterol level and take my BP. Why can’t I keep that data here?
The data I enter could be tagged as “self reported” so a medical provider would know if the data was my measurement or if it was taken by a professional.
Providing this capability could be a plus in a patient’s health care. Imagine an overweight patient with a blood sugar and cholesterol problem. Instead of only having data points from when they see a Kaiser professional (primary physician, physician’s assistant, nurse, dietician, etc) the health provider has as much data as possible. This could help reveal trends in health related behavior and thus better allow the provider to tailor treatment.
Mobile computing could take health care to another level but health care providers like Kaiser are only scratching the surface. Hopefully someone at Kaiser will see these comments and will consider the enhancements I have suggested above.
A LONG way from even an average app
As a QA lead, I recognize apps that are poorly designed and implemented; this app fits that description well. Some of the major problems: exiting the app via the home button does NOT log you out, securely closing the app; going down several layers (such as looking at test results) requires the user to go back-back-back-back to a page where one can access the menus to sign-out; on my iPad 12.9, I MUST use the app in portrait because that’s the way it was coded; this app is somehow split off from other functions that should be accessible. There are many other issues needing work.
Kaiser should get someone familiar with QA and UI design to update this app. It has not had a major update since November 2016.
8/8/18- Touch ID broken on iPhone. App resets Touch ID to OFF when user signs out. iPad app works properly.
Can be convenient but needs some work
Biggest complaint is how slow the app is. Always with that spinning wheel. Also the message function is not very user friendly.
One specific fix needed is for the pharmacy function. A doctor orders something for me to go to mail order and when I checked it said “refilled on” a certain day. Great, so I’m waiting for my prescription, it has been 2 weeks (which is not all that unusual). I called today to be told that it had never been filled. I guess there is a flaw in the app and it says refilled but what they really meant was written on that certain day. Just something small but couldn’t find a way to directly report the issue without having to give out my personal information. Big companies like is often troll the web for all comments so we’ll see.
- Kaiser Permanente
- 66.8 MB
- Health & Fitness
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- © 2019 Kaiser Permanente
With Family Sharing set up, up to six family members can use this app.