iPhone Screenshots

Description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts

*Logging into the Kentucky Power app requires an active account that is registered online at KentuckyPower.com

What's New

Version 1.9.0

We have an ELECTRIFYING release! Don’t know your meter number by heart? Don’t know the exact physical address of your current location? No problem! You can now use your device camera in our app to scan the barcode of any Kentucky Power meter.
Additionally, if you are checking on the status of an outage, you will now have easy access to view outage maps in your area.

Ratings and Reviews

Xkingxkaosx

Needs little more improvement

Most other utilities apps on phone offers faster bill pay, but AEP it still sends us to billmatrix and customers like myself have to input every information including our account number which should automatically appear. This is a big deal which would have resulted 5 stars but honest feedback was needed. This is a good app especially for account information and outages.

Information

Seller
American Electric Power Service Corporation
Size
42.4 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 American Electric Power
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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