iPhone Screenshots


Take control of your money, and bank the way you want to bank – anytime, anywhere. With a new design and features that let you easily transfer funds, make payments, open an account and even deposit checks, our IPhone app* has features that are streamlined for today’s on-the-go world. Our app is free, fast, and secure.

- Touch ID®
- View your account balances and last three transactions with one swipe using QuickView.
- Deposit checks right from your mobile device** without having to visit a branch or ATM
- Transfer funds between your KeyBank accounts
- Add payees
- Make payments to existing payees
- View and change scheduled Bill Pay payments
- Open an account right from your Mobile Device
- Search and view your transaction history for the last 90 days
- Locate a KeyBank branch or ATM
- View your HelloWallet® Wellness Score
- Manage and Edit Alerts
- Add a Profile Picture
- View Reward Points Balance
- View Statements

Our app is safe, secure and convenient
- The same high-level security that we use for Online Banking at KeyBank
- User IDs and passwords are required†
- View account details over a secure connection
- No information is stored on your IPhone® device in case it’s lost or stolen

Need help? Have questions about this app? Call 1-800-539-1539.

* Available for devices running on an OS 7.0 or higher
** At this time, Mobile Deposit is only available for iPhone® devices running on an OS 8.0 or higher
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app

IPhone® and iPod® touch are registered trademarks of Apple Inc. All rights reserved.

©2018 KeyCorp. Member FDIC.

What's New

Version 4.2.2

+ Optimized for iPhone X
+ Face ID support
+ Hide / show accounts (settings (top left) > hide accounts)
+ Mortgage: view, print and save annual tax forms and escrow analysis statement
+ Bug fixes and improvements

Thank you for using the KeyBank app! Based on your valuable feedback, we’ll continue to enhance the app through regular updates.

Customer Reviews

2.6 out of 5

173 Ratings

173 Ratings



Here’s the real deal. This app has greatly improved since it was first released. Touch ID is integrated nicely, and works as expected. The layout is clean and unobstructed. It shows me what I need to know, except for 1 important key feature.

When you rotate the phone, it would be great if the app showed you your daily running balance. Currently if you want that, you have to login to the website on a computer to get it.

When I get that feature added, I will update my review to 5 stars. Seriously this app used to be horrible. The developers have done a great job of fixing it up and making it worthwhile to have. Keep up the good work fellas!

Frequently "unavailable" and no more Touch ID


Where did Touch ID go? It's no longer even an option on my app, which is unavailable probably 1/10 of the time I try to use it.

Also -- this is a Key bank rather than strictly an app thing, but -- why a transfer between Key Bank accounts can't be processed until Tuesday morning if you make the transfer Friday after 5pm is just absurd. It's a business decision, not a technology or personnel constraint. I'm switching banks because of it. Just very customer-unfriendly practices. There's no delay when their system auto transfers from savings into checking (plus $10 fee), but if I try to prevent overdraft protection by initiating a transfer, apparently that takes a full business day, despite no human review necessary. Within Key Bank, with same account owner.

Available balance can't be trusted!


I've seen pending payments disappear and reappear. Authorizations do not always get listed. The last straw was today when I checked my balance and pending payments. Plus I knew about I bill I paid that was not listed for some reason. All that taken into account I had more than enough to pay my cell bill. Then tonight suddenly my account is negative. I realize that now with key bank I need to keep track of things on paper...I truly feel they are trying to trick customers into more fees. Depending on how this is handled I am probably gone!


KeyBank National Association
78.7 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
You must be at least 17 years old to download this app.
Unrestricted Web Access
Copyright © 2018 KeyCorp®. All Rights Reserved.


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