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KeyBank Mobile

By KeyBank

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Take control of your money, and bank the way you were meant to bank – anytime, anywhere. With a simple design and features that let you transfer funds, make payments, open an account and even deposit checks*, our iPhone app** has features that are streamlined for today’s on-the-go world. Our app is free, fast, and secure.

- View account balances
- Deposit checks right from your mobile device*** without having to visit a branch or ATM
- Transfer funds between your KeyBank accounts
- Make payments to existing payees
- View and change scheduled Bill Pay payments
- Open an account
- Search and view your transaction history for the last 90 days
- Locate a KeyBank branch or ATM

Our app is safe, secure and convenient
- The same high-level security that we use for Online Banking at KeyBank
- User IDs and passwords are required†
- View account details over a secure connection
- No information is stored on your iPhone in case it’s lost or stolen

Need help? Have questions about this app? Call 1-800-539-1539.

* Fee may apply based on your account type.
** Available for devices running on OS 6.0 and higher
*** At this time, Mobile Deposit is only available for iPhone ® devices running on iOS 6.0 or higher.
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

iPhone® and iPod® touch are registered trademarks of Apple Inc. All rights reserved.

©2015 KeyCorp. KeyBank is Member FDIC

What's New in Version

Bug fixes

iPhone Screenshots

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Customer Reviews

Too much time to update current balance transactions

This app is full of bugs and there needs to be lot of updates that should be done for this. It's been 2 years that I am using this app (used to have around 3 star rating when I downloaded) and I am still not sure why key bank aren't making some basic updates (such as the transactions to get posted within 24 hours, email/text alerts etc) for this. Usually transactions done on Friday will take until next Tuesday to get posted and any ATM withdrawals wouldn't be alerted (either email/text) at all until next business day. The app now has around 1n half star rating, and I am still reluctant to give a single star for this.

Basic and lacking TouchID

First and major complaint: TouchID. Every banking app should have TouchID implemented at this point. It makes managing things so much easier on the phone. Please, if nothing else, get TouchID working.

Overall, this is a very basic banking app. It's annoying that most things need to be set up on the desktop site first before being able to be done in the app (adding Billpay payees, adding transfer accounts, etc). The fact this can all be done by going to the desktop site in Safari on the iPhone just speaks to how basic this app is - you don't even need a desktop computer, just Safari to do what needs to be done.

It's good for what it's capable of doing, it just isn't capable of doing much.

At least KeyBank HAS an app, though. So you get 1 star for having an app, and 1 star for the few features in it, working well.

Implement TouchID!

I love this app

I love this App, I use it daily. Everything from checking my balance, to paying that last minute bill I almost forgot to pay (oops) to depositing a check that o received. The only feedback I have is for iPhone users to use their Touch ID to get into the app, besides the password. It would make it much more efficient and secure :)

KeyBank Mobile
View in iTunes
  • Free
  • Category: Finance
  • Updated:
  • Version:
  • Size: 25.3 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.1 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: