KeyMe transforms the way you manage your keys, for the first time putting you in control of when and where you can access them. The end result: you’ll never have to worry about losing your keys, dealing with frustrating lockouts or finding an open locksmith - ever again.
- Save: Scan your key using the app and securely save a digital copy in the cloud.
- Copy: Order a duplicate in the mail, or pick up a key at your local KeyMe kiosk.
- Share: Easily share your key via email or text with roommates, friends and family.
- Solve: Access and print your saved key when locked out at any kiosk nationwide.
- Personalize: Choose from over 100 designs to make your key truly unique.
- Find: Locate your nearest kiosk with our interactive map and kiosk search.
- We cannot accept pictures of your key. We require a physical key to perform a scan.
- We do not copy keys marked for educational or government use.
KeyMe is a New York City-based startup transforming the way people access and manage their keys. In addition to the app, KeyMe has automated key copying kiosks in local retailers including: 7-Eleven, Bed, Bath & Beyond, Kmart, Lowe's, Stop & Shop, Rite Aid and many more.
Questions? Call our customer service team at: 1 855-397-5762
- Image processing enhancements.
- Updates for iPhone X.
Ratings and Reviews
Useless, Painful, Confusing Hassle of an App
There is no real reason to make an account for this app/ company unless you want a specific design for one of your keys, but the mail-in ordered keys are also a crapshoot. I’ve ordered about 4 different keys for different locks and have two that work and two that they messed up.
The kiosks that you can bring a physical copy of your keys to are very helpful, but a nightmare to try to pick up an ordered key at.
I tried to pick up an ordered key because the app suggests that you can just scan a key and pick it up at any kiosk. It wasn’t until I tried that I found out that the process actually requires you to order the key and make the kiosk the destination for delivery. I found that out after being redirected multiple times struggling to navigate my way through the hapless customer service. The phone number provided at the kiosk to ask for help actually led me to the partner company that does the smithing for KeyMe, and the person on the other end had no idea what I was talking about. I then called the company and was redirected a couple times before being transferred to that same number which originally was no help.
“Why not just bring the key in at that point?” Is what I was thinking, and I eventually did, only to find that most of the ones around me were not working and had not been in some time.
Absolutely awful experience that KeyMe is falsely selling as a super convenient way to reprint keys. HUGE waste of time!
KeyMe kiosk saved me a bundle!
When I was in a lock out situation hundreds of miles from home where I had left the keys, the KeyMe kiosk saved me a lot of money that I would’ve had to spend on a locksmith. The phone app gives you the option of sharing a key via text or email, so my sister who was at home was able to take a picture of the key with her phone and have it sent to me. I was able to go to the kiosk and cut a copy on the spot, pretty amazing! The technical support people were very very helpful and even stayed after hours to ensure that my key had been approved to be cut at the kiosk. There was some confusion as you must have the key reviewed by a special team before you can have it cut, so make sure you let them know if you need the key immediately. Overall an excellent service!
Key order lost and delayed
I tried to copy a set of keys at a kiosk, and they informed me that they were special keys, so they had to ship them to me instead. I was a little surprised because these keys were the run-of-the-mill generic keys, but there’s nothing I could do about it. They said it would arrive in three days, but then changed it to 5 days. Then after 5 days, I still haven’t received my order, and so I had to call them, and it turns out they were lost in transit. They said they had to remake it and then they would priority mail it over, so it would take 1-2 days. However, they just informed me that it would take 3-5 days again. At this point, I have already gone two weeks without my keys, and I’m very disappointed in what was supposed to quick way to duplicate your keys. For any future user, only use this app if you aren’t in hurry, otherwise you may find yourself waiting for quite a long time.
With Family Sharing set up, up to six family members can use this app.