Kipsu is the standalone leader in Real Time Engagement, enabling service-driven brands to build relationships with their consumers and guests using texting and digital messaging. Utilizing a variety of digital communication channels such as texting, internet chat, and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way.

With the Kipsu mobile app, you can:

• Easily send and receive messages while on the go
• Customize notification settings to stay in-the-know
• Instantly learn and intervene when you receive negative feedback
• Be alerted when a response is overdue
• Receive notifications when a conversation is assigned to you

What's New

Version 2.0.3

Thanks for using Kipsu! We're excited to share the following enhancements to our iOS app:
• New Feature: You can now view archived conversations! Use the tabs at the top of the Activity Feed to toggle between active and archived conversations.
• Enhanced Usability: Pull to refresh in the Activity Feed now works consistently and smoothly.
• Better Performance: Resolved a bug that occasionally caused the first message to a new guest to fail.
• Polished Interface: Animations in the Activity Feed are now more fluid.
• Desktop and Mobile App Consistency: When sending a message, the app will use your custom signature rather than defaulting to your first name, just like the full browser version.

Customer Reviews

4.6 out of 5

8 Ratings

8 Ratings

Amazing Technology!


Just stared using Kipsu at my work place! Absolutely love the platform, makes service recovery efficient and painless!


Kipsu, LLC
41.2 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2014 Kipsu


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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