Manage your KnowRoaming account right from your iPhone and iPad! Add credit to your account, view your usage statistics, and check information on your call/data history in real time! The KnowRoaming app makes it easier than ever to stay on top of what you are spending while traveling.
• iOS device running iOS 8.0 or newer
• Internet connection
Updates for iPhoneX
Ratings and Reviews
I travelled through England, Switzerland, Italy, Germany, Czech Republic, and Hungary over the course of a few weeks and rarely encountered problems at all. And the problems I did encounter were completely expected. For example, on New Years in a densely populated urban space, I had trouble getting decent internet speeds until I moved away from the area of activity, which isn’t uncommon. I’m not sure what everyone else here is dealing with or expecting, but I think it’s doing what it should be. It worked well for me.
Extremely Disappointing Service
While my initial experience with KnowRoaming was positive, I have to say that the quality of the network service I received on my last and current trip abroad has been extremely poor. If KnowRoaming cannot ensure that network services work in a given destination it should be removed from the list of supported destinations. Even after following the recommendations of their support staff, I found network services to essentially be unusable. I recommend that users think twice before using KnowRoaming. Instead I would recommend that travelers either purchase a local SIM card (best option) or roam using their network provider. Do not waste your money relying on KnowRoaming.
When and if you can get it to work, it’s OK
Most networks are 3G, at best. But the headaches to use this service are huge. I got the sticker SIM card and it is so problematic I tore it off and threw it away. That they expect you to call or email them when you have a problem is not a good solution if you have no data service because the product does not work. They also have quite a bit of attitude when you contact them for help. I can’t imagine non-tech users being happy with this service.
With Family Sharing set up, up to six family members can use this app.