By The Kroger Co.
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Looking for the ultimate mobile/tablet shopping experience? Save time and money with the Kroger mobile app! The Kroger mobile app puts convenience and savings at your fingertips. Simply download the app, create an account and register your Kroger Plus Card to take advantage of all these great benefits:
- Load online coupons directly to your Plus Card and your shopping list.
- Create an online shopping list that you can update and use any time.
- View Weekly Ads and quickly add Weekly Ad items to your shopping list.
- Access exclusive promotions and save money with personalized offers.
- Refill your Kroger Pharmacy prescriptions directly from your phone or tablet. Type your prescription number and select your Pharmacy to schedule a convenient pickup time.
- Check your fuel points and view your rewards history.
- Use the store locator to find stores and fuel centers nearby.
- Add your Plus Card to Passbook for iPhone and iPod Touch.
To use the Kroger mobile app, you'll need a Kroger online account. You can register inside the app and add your Plus Card. And if you don't have a Plus Card you can create one when you register and begin taking advantage of all its benefits.
What's New in Version 12.0
Thank you for installing version 12.0 of the Kroger app, which includes many enhancements and bug fixes.
Customers in select Kroger markets will now be able send their shopping list from the mobile app to the ClickList website and schedule their pickup. We’re rolling this out to customers in select stores in the Nashville area, and then quickly to all customers over the next several weeks. Stay tuned for your nearby ClickList location soon!
We know you love shopping with the Kroger app. As a valued loyal Kroger customer, your feedback is very important. We read all of it, even though we can't always reply personally. If you need help, please contact our Customer Service Center at 866-221-4141.
Kroger ClickList iPhone App Not Ready for Prime Time
I've been adding items to My Shopping List in the Kroger App on my iPhone but they do not show up in my ClickList cart. I could not figure out how to bridge the disconnect despite being what you'd call technically savvy.
Google was of no help (only a review or two of the overall experience) so I decided to call the 800 number which is readily available under the help icon. A few voice menus later I was put in touch with a support person. I explained my dilemma.
To my dismay, the support person asked me if I could shop using the website. In response I asked "Should I not use the app?" They said "yes, it's not working everywhere".
Kroger, I want this this to be what you want it to be! Please either take it off the App Store until it works as expected or add a qualification in the app store description indicating where it IS working so those of us trying to use this in the field are not given false hope!
Last Update RUINED EVERYTHING!
I used to love this app but the last update RUINED EVERYTHING! First, you need to bring back the categories! Most of the products do not have the aisle markers on them because they can be on an end cap if on sale! Even then, the products are in both places, so you can still include their normal aisle!
I would give this app a 5 but you removed accessing the coupons from the list! Yes, I can add new coupons to the list BUT the ones I already chose cannot get placed. I tried putting it back (return it to a plus sign) and then add it to my list but then on some products it says "coupon not available anymore". So I lost 3 coupons I really wanted!! I know the coupon would still have been good wherever it was but then I probably would forget to buy it if it's not on my list!!
You really have to do something about these things if you want my 5 back!
Very disappointing app
This app COULD be so wonderfully helpful. I am savvy with grocery list apps and find Kroger's to be a huge disappointment. Items added manually get added multiple times into the list, items randomly disappear from the list, when I have a Kroger digital coupon within the app for a particular item the coupon does not show up when that item is in my list, the search mechanism to add items to a list is completely useless and does not recognize anything at all as being available. I am very near dumping this app. The pharmacy section works great and is helpful. But the grocery list and coupons sections need a ton of work and must be streamlined. I have attempted to contact customer service directly with zero results. Extremely disappointing when I am almost exclusively a Kroger shopper when t comes to groceries. Please fix this and make my grocery shopping so much simpler!!!
- Category: Shopping
- Updated: Dec 08, 2016
- Version: 12.0
- Size: 89.8 MB
- Languages: English, French, Spanish
- Seller: The Kroger Co.
- © 2016 The Kroger Co.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.