Screenshots

Description

LabTech was designed and written by System Administrators with the goal of making IT support simpler. The mission of LabTech is to become the standard tool used by IT professionals internationally. LabTech is building a community of very talented System Administrators around the world to collaborate to lead the IT industry into the Managed Services space and beyond.

LabTech Mobile puts control over your clients' machines and information at your fingertips.

Features:

Client/Machine:
View Client Info
View Contact Info
Password Listing
Product Key Listing
View Machine Info
Send Wake-On-Lan
Check FasTalk
Run Scripts on Machines
VNC to a Machine (with iTeleport and Jump)
Filter long lists
Search the Server for Contacts/Machines/Keys
Schedule Reports
View/Start/Stop Timers

Ticketing:
View Ticket Info
Assign Tickets
Create Tickets

What's New

Version 1.5.0

iPhone 5 screen support
RDP Redirector with Jump
Analytics
15min login timeout
Removed 'remember password'
New Icons
Download/View/Email Ticket Attachments

Customer Reviews

1.4 out of 5

30 Ratings

30 Ratings

Completely broke

Nick3149

This app is broke. You install it and it may let you log in the first time but then it's slow and almost never loads. Want to log in a second time? Keep hoping because it always crashes after. I don't mean sometimes, I mean the app will not open until you reinstall it and then maybe you will get in one time. Repeat and go crazy. An app that I could use to manage our clients and run reports from my phone would be amazing. This my friends is not that app.

Unusable

Complete Network Support

Unfortunately Labtech has gone downhill since they were acquired by connectwise. We've been with them for 3 years and every time they add a feature to their software they break two others. The mobile client used to be functional if not full featured. This version does not work at all. My guess is they'll release a different mobile client so they can charge extra for it. Might be time to start looking at other options.

Usable but not acceptable

DrewGunn

As an MSP employee using many tool I have had to stop using this app primarily due to its functionality. The real world stats are no where to be found. Simple functions such as kill a process are only feasible with a script. If the developers would like to see how this should be built.. Look at what is now called Pulseway. Try it, then build it with LabTech functionality with plugin capability for VNC and RDP.

Information

Seller
LabTech Software
Size
11 MB
Category
Business
Compatibility
Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2011 LabTech Software
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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