Lavu POS – Restaurant Point of Sale
Lavu POS is a full-featured, affordable Point of Sale with Business Management tools - saving time and money.
CLOUD computing + WIRELESS technologies + INTUITIVE interface = the easiest to learn, most powerful POS available
If you already have a Lavu POS account, simply download this application and login to get started!
- Full Featured Business Tools -
Designed to accommodate national restaurant chains as well as individual mobile food trucks, nightclubs and coffee shops, Lavu POS was the very first full-featured restaurant POS App in the App Store and continues to lead the revolution in innovation and integration.
With detailed reports, mobile ordering processing and wireless printing all working in sync, Lavu POS is much more than an App. It is a smart, complete solution that fulfills a wide range of Point of Sale needs.
- BENEFITS of using Lavu POS -
• Easy to Learn – simple, intuitive interface
• No Contracts – cancel any time
• Language Packs – translations available
• Mobile and Wireless - Increased efficiency and sales
Using this App, your Restaurant staff can clock in, place orders, perform customer checkouts, email receipts and more. The sleek and user-friendly interface allows you to take and send orders and perform guest checkouts wirelessly throughout the restaurant. This eliminates the need to run tickets to the kitchen which allows for more server time at the table – which leads to higher sales!
Lavu POS Client allows you to interact with your Lavu Point of Sale system using your iPad, iPod Touch, and/or iPhone devices. Using the Lavu POS web portal, you can change the layout of your restaurant, change the menu, and perform other administrative functions online. Any changes you make through the portal are reflected within the Lavu POS Client App. This type of control makes your restaurant more efficient, flexible and independent.
**** This App is for use with the Lavu Point of Sale System ****
**** This App requires an internet connection ****
**** Setting up printers or other devices to work with Lavu POS requires some basic IT skills ****
-Ability to refund transactions that are placed from Kiosk
-Fixed Bugs with Discounts on orders of multiple items
-Fixed minor bug where some access level users could not apply discounts
Ratings and Reviews
So good in some ways... not so great in others.
I have been a customer for about five years with Lavu. I am writing this in response to the latest “glitch” that almost cost me over a thousand dollars over the course of a week.
There are a lot of things I like about them. They are always trying to improve, great tech help, great reporting- My restaurant runs pretty smoothly with this system.
What I don’t like is their LACK OF COMMUNICATION. I was actually recently was asked to review them in g2, and said pretty much this very same thing! And that was before this latest issue! When there is an issue- you find out in the middle of dinner service, or in this case when I went to go write my servers checks for Mother’s Day and noticed something was off. The glitch is causing double auto-gratuity to be added. If we knew about this, we could be in front of the situation. I could talk to my servers and we could figure it all out- but I don’t get that opportunity.
And that is what is so disappointing.
This is a great system. New employees have no problem using it right away. Very intuitive. It makes other super expensive systems like micros and aloha dinosaurs. I had a couple of issues at the beginning but all were easily resolved. Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items. My servers are also very happy with poslavu and they love taking orders on iphones. I don't understand any of the bad reviews, I believe the issues must be user error not the system itself.
POSLavu is releasing updates all the time and I'm excited to see what else I'll be able to do in the future. I believe this is a great company who is dedicated to improving an all ready great pos system.
I do recommend getting a Mac mini local server.
Had it since the beginning ...
I've had POSLavu installed since almost its inception. At first I liked it so much that I put it into 5 locations. Functionally the app does a good job. There are big glitches when the internet goes down though; reconciling tickets when this happens becomes a laborious nightmare. Slowly I started switching locations to wired systems that had better failsafes.
Recently they've raised their rates about 200% for me and then billed me incorrectly. Addressing that was its own massive nightmare. As the company has grown the customer service has become some of the worst I've ever dealt with. I've been in the industry since 1979 for the record.
Normally I don't bother with reviews but I'm hoping this helps someone make a better choice. I definitely DO NOT recommend this app because of the customer service that you will at some point need given the minutia it has to track.
Developer Response ,
Hello - First of all, we'd like to thank you for your loyalty to Lavu and we're happy to hear that our app works well for your business. As far as internet connection, this is due to the network that you have set up at your location and like you have expressed, hardwiring can be an easy solution.
We have increased our pricing over time to remain competitive in our market, but still, hold true to the value you are getting with Lavu. We are sorry to hear of your poor experience with our customer care team because we pride ourselves on having the best customer care support in the business. We recommend contacting our customer care with your name and refer this review and we will escalate it to our Director. Please email: firstname.lastname@example.org or call 1.855.767.5288. We hope we can help resolve these issues.
With Family Sharing set up, up to six family members can use this app.