#1 ONLINE SHOPPING DESTINATION
100% Guarantee | Secured Payment | Free Shipping
Welcome to the brand new design of the LAZADA mobile app! Join over 140 million shoppers on Lazada for the best shopping experience on mobile. Download now to discover the best of LAZADA everyday with:
DAILY FLASH SALES & VOUCHERS
Save more with exclusive app-only offers at unmissable prices updated everyday
Enjoy shopping at ease with personalised products, categories and official brands tailored to your interests, delivered right on your homepage
OFFICIAL STORES DESTINATION
Shop the diverse range of world’s leading brands at your fingertips, including Apple, Casio, L’Oreal, Philips, Nestle, Ray Ban and much more
Check product reviews, see seller ratings and interact with sellers directly! Dissatisfied? Simply return for a full refund
Pay securely through multiple payment options available including cash-on-delivery
-App Exclusive Notifications for Daily Offers & Deals
-Personalised Recommendations of Products, Categories & Brands
-Full-scale Search Filters by Category, Brand, Price, Rating, Color and More
-Customer Ratings & Reviews
-Q&A for Direct Customer – Seller Interaction
-Log-in via Facebook
-Sharing via Facebook, Twitter, Google+ and more
Most Trusted Online Shopping Destination in Southeast Asia!
* Marketeers 2017 – Best WOW Brand for E-Commerce
* Sinyal 2016 – The Best Online Shop Apps
* IDEA 2016 – Platinum Winner B2C Marketplace E-Commerce
* Indonesia Cellular Award 2015 – Best Online Shop App
* 2016-2017 Marketeer No.1 Brand Thailand – Online Shopping
* 2016 Priceza Award – Top Marketplace
*Asia One People's Choice Awards 2015: Top 3 E-Retailers in Singapore
* Readers Digest Most Trusted Brand Award 2014 – Gold Standard
Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam
Recently, we’ve been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior.
If you encounter any of these issues, please help us and copy the page URL found and report it to email@example.com with subject AAV so that we can put an end to this.
Thanks for using LAZADA! We've enhanced the performance of the app for a more enjoyable shopping experience.
Ratings and Reviews
Returns have been a problem
I have had to return items twice. The first time LAZADA failed to give all necessary info but told me that was all I needed. When I got to LBC they wanted me to take the package back. It was too inconvenient since I had to travel by tricycle so I left the package and contacted LAZADA. Repeatedly I was told I didn't need any further info for LBC to process the package. After talking with the Lazabot, which I hate, I finally got a real person to send me the info LBC wanted.
The second time, I received an item I did not order and the second part of the order didn't arrive (I had ordered two of the same item but LAZADA makes it two orders). When I arrived at LBC I was told there was an error in the info which I had printed from the LAZADA (LBC shipping label). LBC accepted the return package. When LAZADA sent a message to me that the return had been received, they would give me credit for only one item even after I told them I didn't receive the second item. I have had one email and one phone message asking me how many items did I receive. A phone call I received asked me why I didn't return two items. Finally, after speaking to at least five different people, the issue was resolved.
The staff which helped me were always polite and friendly and wanted to help. But, I think LAZADA needs to get organised and quit using that Lazabot.
Good app but still lacks landscape mode
Navigation is good. No problems looking through dozen of products. Presentation of product page is very clear with different sections that is easy to jump into
Deleting items in cart is not clear. It took me a while to realize that I should be swiping to display options for deleting items. It would be helpful to have this clearly presented to users.
Biggest problem I have is that this app still lacks landscape mode. I am using this in my ipad and I am force to have my tablet on portrait mode. It would be helpful if landscape mode can be added especially for users like me where my tablet case only stands at landscape mode.
Checkout system needs more work.
Sept. 2018 review:
It’s time to say goodbye to Lazada. I have been your longtime buyer for years but I’m done with you. Your new shipping policy is horrible and discriminating. For all products that are priced low or high, shipping fee of P1000+ per item is ridiculous. Who in their right mind would ever pay for that?? Thank God for other online shops like Shopee. Only a few barangays are affected with this new high shipping rate. Other barangays nationwide are unaffected and still have the same shipping fee of P100 upon checkout. And you call that fair?? Nice going Lazada. Goodbye to you!
April 2018 review:
There’s a huge glitch on COD payment option upon checkout. This needs to be fixed ASAP. It forces us to use other forms of payment options which aren’t preferable. Always prefer COD’s. To the Lazada app developer: Find the COD ERROR GLITCH upon checkout and see for yourself. This glitch has been going on for months now. Please find the time to correct it. Thanks!
Checkout system on the Lazada app leads to a double pay out. Needs more work. No email confirmation sent regarding transaction. The website is fine but the Lazada app checkout system needs to be fine-tuned. The rest of the app is fine. Hope it gets fixed soon.
Thank you for your feedback on the issue you have encountered. Our team is currently working to improve the payment system for a faster and more reliable payment process. You can inquire about payment methods and issues by calling our customer service team. We look forward to serving you again.
- Lazada Group GmbH
- 148.3 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Bengali, Burmese, Chinese, Indonesian, Malay, Nepali, Singhalese, Thai, Urdu, Vietnamese
- Age Rating
- Rated 4+
- © 2013 Lazada Ltd.
With Family Sharing set up, up to six family members can use this app.