The complimentary Lexus Roadside Assistance* app is designed to give Lexus owners an added level of safety and convenience while on the road.
Launch the app, and your smartphone’s GPS sensor (cellular and Wi-Fi positioning can also be used) will pinpoint your latitude/longitude (lat/long) location.
The app makes it easy to initiate a call with Lexus Roadside Assistance, 24/7/365. Once connected, a Lexus Roadside agent can then use your coordinates to quickly and accurately dispatch a Roadside Assistance vehicle.The app also pinpoints nearby Lexus dealerships with their contact information so you can locate a Lexus Dealer even when you are traveling.
Download this app now, and drive with an extra degree of confidence.
* Coverage only available in the continental U.S. and Canada. Please see your Lexus dealer for details.
User interface and Phone number update.
Ratings and Reviews
Waste of Space
It gives a phone number and a map to a dealership. I can use google for an easier and quicker method. Too bad it won’t let me submit directly to Lexus Roadside, I’ve been on hold for over 20 minutes!
Not a great app
The only thing that this app does is give you a direct line to call Roadside Assistance. (If you programmed it already in your phone, you can delete the app now). It also shows you your location, which is also done by opening Google maps or asking Siri “where am I”? So you can delete the app for good. Even though McGrath Lexus is about 3.5 miles away, it tells that there aren’t any dealers nearby.
Dear designers, please provide a better tool for an app if you want customers to use it. I agree that it should forward me a picture of where the tow truck is located like Uber and Lyft do.
What is the point of this app? I can know my location and where the dealers are from Google Maps. What would be helpful is knowing where my tow truck is or the status of my "assistance". I've been waiting 1 hour past the service window this evening. Why be a Lexus owner when you have terrible service when you need roadside assistance the most? Also, would be helpful if the app enables you to schedule the service call for the down vehicle and automatically arrange for a loaner car. This app needs more work. Why be a Lexus owner if they put out substandard non-helpful apps?
With Family Sharing set up, up to six family members can use this app.