You’re across town—away from your computer—when LifeLock sends you a fraud alert.† Someone is taking out a bank loan in your name. With a LifeLock® membership and the LifeLock app, you can take immediate action. If it’s not you getting that loan, use the app to tell us, and we go to work on your behalf.
The LifeLock app uses our proprietary technology, putting LifeLock’s identity theft protection services at your fingertips. We scan millions of transactions every second looking for potential fraud. And if we find your information used within our network, we will send you alerts to help proactively safeguard your credit and finances.†
LifeLock goes beyond credit monitoring to see a wide range of identity theft threats you might otherwise miss. An identity thief can commit crimes and open new cell phone accounts and take out payday loans in your name. Criminals even sell your personal information on the dark web. If we detect suspicious activity, we will alert† you.
Download the LifeLock app and manage fraud alerts† from the palm of your hand.
Not a LifeLock member? Use the app to sign up for identity theft protection today.
More than 4.4 million LifeLock members trust us to help protect their identities, finances and credit. It’s no wonder why. There’s a new victim of identity fraud every two seconds.1 Criminals can drain accounts, buy property, and file fraudulent tax returns in your name.
If you become a victim of an identity thief, a U.S.-Based Identity Restoration Agent dedicated to your case will work to fix the issue from start to finish. Plus, you’ll be backed by our Million Dollar Protection™ Package.†††
Depending on your membership level, you can monitor your bank, credit card, and retirement account activity—all from your LifeLock app.
LifeLock App Features
• With the mobile app, our patented LifeLock Identity Alert® System† will send alerts directly to your mobile device.
• You’ll be able to respond to possible fraud alerts† right away. If you tell us that any activity looks suspicious, our LifeLock Identity Protection Agents will be able to help you.
• Use in-app calling to get in touch with LifeLock Member Services.
• Easy access to credit information with your annual credit score, an essential part of credit protection. Ultimate Plus members see credit scores and reports from three credit bureaus and are able to track month-to-month changes to their credit scores.
The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion, respectively. Any One-Bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.
Since 2005, LifeLock has been a leading provider of proactive identity theft protection services for consumers. We leverage unique data, science and patented technology and provide identity threat detection, identity alerts†, and comprehensive restoration services. With more than 4.4 million members, we’re committed to providing our consumers some peace of mind amid the threat of identity theft.
No one can prevent all identity theft.
1 - 2017 Identity Fraud Study, Javelin Strategy & Research.
† LifeLock does not monitor all transactions at all businesses.
†††Million Dollar Protection Package benefits are provided by a Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). The Master Policy provides coverage for Stolen Funds Reimbursement and Personal Expense Compensation, each with limits of up to $25,000 for Standard members, up to $100,000 for Advantage members and up to $1 million for Ultimate Plus members. If needed, LifeLock will provide lawyers and experts under the Service Guarantee. Please see the policy terms, conditions and exclusions at: LifeLock.com/legal
Membership management enhancements.
Ratings and Reviews
I trust LifeLock
My wife and I are Life Lock members now and have been for about 6 months now. I like that I can be notified of problems and issues before they become a real problem. I’m considering upgrading to the premium service due to its more comprehensive monitoring of my identity. In this day and age of rampant identity fraud you have to take extreme precautions in protection yourself from thieves. I believe LifeLock does that very well. The app makes it nice to be notified of issues that are found.
My only complaint is that the app doesn’t seem to notify me right away, however I’m not quite sure how the notifications are supposed to work. I had a problem where my credit card was being used fraudulently in Colorado at a medical clinic for about 400 bucks and my bank caught the error as soon as it happened and shutdown my credit card so it couldn’t be used. I don’t understand why LifeLock didn’t know about it and contact me. I was never even notified by LifeLock. If someone could contact me about this issue so I can understand it.
As always I’ve been very happy with the service and still have no other complaints about the service. Would recommend LifeLock to anyone looking to protect their identity.
So far good
My personal information was email without being encrypted from a bank that I just opened an account in. I immediately panicked and called the bank. My biggest fear was realized the very next week when I got an email. This email from UPS was for a package that was rerouted without my knowledge or purchase and it was a cell phone. The thieves used my identity to open a new cell phone account and I luckily figured it out before the transaction was completed. Once that situation was closed I immediately reached out to Lifelock and enrolled in their best plan. The very next day I got a text from LifeLock asking if I requested yet another cell phone account. Obviously I did not so I reported that and LifeLock took care of it. No joke a day later I got another text warning to confirm if I request a line of credit. I also disputed that after receiving a text from LifeLock. So far LifeLock has been a huge help. I’m not even a member for 2 weeks so it’s still early to tell how valuable this service is. I can tell you so far, I am extremely satisfied and would refer even my grandparents for this service. Thanks
On Top of Matters
My wife and I have had LifeLock for many years...too many to count (we’re in our mid-50s). We have a very high confidence in their ability to alert us to identify issues impacting us. A couple examples. A few years back we added a mobile phone to our cellular plan and by the time we returned to our car from the cellular store, I had a fraud alert text on my phone from LifeLock alerting me a phone was added. Second, we recently took out a car loan to pay off a lease and while I was at the banker’s desk, a fraud alert text came through that a credit report had been requested. The only seemingly misleading thing is the credit report on the LifeLock app. There was a difference of about 50 points between the numbers that LifeLock reports and the report provided when I recently applied for and received the auto loan. Both excellent scores but a sizable difference nonetheless. Thanks LifeLock for all you do to keep us protected.
With Family Sharing set up, up to six family members can use this app.