Comm100 Live Chat - Visitor Monitor
By Comm100 Network Corporation
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Comm100 Live Chat for iPhone/iPad supports iPhone 3GS, 4, 4S and 5, as well as iPad and iPod touch. Comm100 Live Chat for iPhone/iPad is a great way to use your iPhone and other iOS devices to provide one-on-one live support for your customer's questions and concerns.
With Comm100 Live Chat for iPhone/iPad, you can:
Use Comm100 Live Chat on your iPhone or iPad so as to take chat requests and engage your customers while on the go.
Get notified of the incoming chats and new messages even when you switch to other applications or your iPhone or iPad goes into the sleep mode.
View chat and offline message history directly on your iPhone or iPad and provide better customer service.
Get it now for FREE!
New to Comm100 Live Chat? Sign up at: http://www.comm100.com/livechat/
What's New in Version 7.2
1. Improved compatibility with iOS 7.
2. Added the option for operators to send chat transcripts by email.
3. Added the option of attaching a chat to a new or an existing ticket.
4. Improved operator side chat panel. Hyperlinks and screenshots are well displayed in the new chat panel and the typing box is more user-friendly.
5. Improved Visitor Info panel.
6. Added the option for operators to view custom variables and custom fields.
7. Improved push notification which pops up more timely.
Great live-chat app
The new version lacks a page count for the visitor. The old app showed how many pages a visitor had been to each visit and I liked that.
Also, the alerts have changed tone and there is no way to know what each chime is for or customize them. By this I am referring to the sound for new visit and request to chat. So, I am getting use to it.
All in, it's a Great App!
Best Chat Program out there
Efficient, smart, organized and they actually answer customer service so yes that's why we all love them and they like the little guy!
Comm 100 has been a great tool for expanding my companies reach around the world.
- Category: Business
- Updated: Dec 12, 2013
- Version: 7.2
- Size: 5.4 MB
- Languages: English, Simplified Chinese
- Seller: Comm100 Network Corporation
- Copyright ©2012 Comm100
Compatibility: Requires iOS 5.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.