Using LiveHealth Online you can visit with board-certified doctors, licensed therapists, lactation consultants, registered dieticians and more through live video on your smartphone, tablet or computer. It’s an easy and convenient way to get the care you need weather you’re at home, at work or on the go! Just download the app and sign up to get started.

Talk to a doctor 24/7, with no appts or long wait times

Why spend time going to urgent care, use LiveHealth Online to talk to a doctor in minutes through live video. Just sign up or log in and select the doctor you would like to see. Then you’ll be connected through private and secure video in about 10 minutes or less. Doctors using LiveHealth Online provide care for common health conditions like: the flu, pink eye, sinus infection, bronchitis, allergies, fever, cough, cold, urinary tract infection, skin infection, skin rash, diarrhea and more! It’s a great option for care when your own doctor isn’t available. Doctors can assess your condition and provide a treatment plan so that you can feel better, faster.

Our Spanish language online visit experience is available using Cuidado Medico on LiveHealth Online. Spanish speaking doctors are available by appointment from 7am-11pm. Same day appointments are available in most states.

El servicio de consultas por internet en español se presta a través de Cuidado Médico de LiveHealth Online. La disponibilidad de citas con médicos que hablan español es de 7 a.m. a 11 p.m. En la mayoría de los estados encontrarás citas disponibles para el mismo día.

See a therapist in 4 days or less!
Use LiveHealth Online Psychology to talk with a licensed therapist or psychologist from the comfort and privacy of home. In most cases you can schedule an appointment and talk to a therapist in just a few days. Therapists can help you when you’re dealing with a wide range of issues like stress, anxiety, coping with grief, relationship issues and more!

Video visits using LiveHealth Online are covered by many insurance plans.
For 18 million Americans online visits using LiveHealth Online are a covered benefit under their health plan. Just enter your health insurance information within your account settings to see how much a video visit will cost you after your insurance is applied.

Are you an Apple Health user? If so, you can easily share important health information with your provider during your Video Visit. Sharing your heart rate, weight, blood glucose levels and nutrition information will give your health care professional a 360-degree view of your health and help them make a more accurate diagnosis.

What's New

Version 10.4.106

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Ratings and Reviews

4.7 out of 5

785 Ratings

785 Ratings

You’re basically FaceTiming a doctor!


You know how FaceTime always feels a little awkward while you’re ringing the other person but then the awkwardness goes away as soon as you’re connected? Yeah, that’s this experience.

I was really apprehensive my first experience (in 2016) but I felt so sick I didn’t want to leave my bed. Plus, at the time it was the middle of winter in New England, peak flu season, and the paranoid new mom in me didn’t want to expose myself to those germs in the waiting room and bring them home to my brand new baby. But, as soon as I was connected to the doctor the awkwardness wasn’t there. My husband was then able to then go pickup my prescription- easy peasy!

I’ve since used it at least a dozen times - being a teacher with a daughter in daycare I’m sick a lot! I recommend this service to everyone I work with, it’s so convenient!

Good “Bed-Side Manners” & Easy

Devon Jones

I was a little apprehensive at first because I was not sure how the visit would go and the kind of doctor I would get. I was having extreme ear pain. I was connected quickly and the doctor had great bed-side manners and made the experience seem so natural. My daughter kept grabbing my ear (of course she had to do it at this time :)), and the doctor smiled, was okay with it, and stayed focus on my diagnosis. I was able to put in my pharmacy ahead of time and my prescription was sent over and filled quickly. The entire process took less than 5 minutes. I can also review what we discussed, my medication, and my discharge follow-up info from the app. I will definitely use this app going forward. Don’t feel “weird” about it - it feels natural after doing it once.

Fantastic and life changing!

J Scott Hardman

I knew when it was time to seek a therapist that I was going to be given the tools to change. Experiences with therapy in the past consisted of much talking about what went wrong and things I have held onto from past trauma. I knew I wanted to have things that I could change to make what didn’t work actually be different. In short order I was shown things that could be different if I was willing to choose it. Once I uncovered the blocks, I received such positive encouragement that I could remove those block. I was shown that I could put down the old heavy baggage by the side of the road and actually walk forward. I have been sprinting ahead and everything about my life is changing for the better! What a wonderful gift! Absolutely worth it!


Health Management Corporation
140 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Spanish
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2016 American Well. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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