iPhone Screenshots

Description

Live Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. Our live chat software allows you to interact directly with your website visitors in the same way you would in a traditional retail store. You would not ignore customers in your store – so don’t ignore the customers that are visiting your website every day. It is so easy to use that in less than 5 minutes you can be chatting with your customers.
Your customers are waiting to hear from you so get started now!

Highlights:
- Monitor all visitors to your website in real time
- See where visitors are coming from, whether is is search engine query or link referral
- Get insights into visitor's geographical location and browser information
- Accept chat requests and close sales
- Proactively invite browsing visitors to chat
- Handle multiple chats simultaneously
- Transfer active chat session to other operators or departments on your LiveHelpNow account

Note: You must have an active LiveHelpNow account to use this app.

What's New

Version 1.6.1

Fix for not working push notifications

Ratings and Reviews

Good app

KE15578

Good customer service app. I'm looking forward to using it to connect with my patrons and build my business. I love that it's free...every little bit helps in this economy! The download was easy and you can decide whether or not you want to receive push notifications, which I believe most people will.

Awesome

Kookiness123471

A great addition to an already extensive suite of customer service tools.
Great job. Was kind of disappointed that only live chat is offered and tickets and knowledge base are not yet in the app. Hope they will become part of the app soon to make it a complete replica of the pc/Mac console

If it only notified you

Tkalikas

This app would be fantastic if it just notified me. I set it up for push notifications, but never get them. I have to be near my desktop logged in...which kinda defeats the purpose.

Information

Seller
LiveHelpNow, LLC
*WEA.AppPages.Size*
2.4 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), and iPod touch (6th generation).
Languages
English
Age Rating
Rated 4+
Copyright
© 2012 LiveHelpNow, LLC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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