Livekick - Live Virtual Yoga 12+

Unique workout experience

I have been doing Livekick for months now, and I can highly recommend this company. The platform is user-friendly and the customer service is attentive. I especially enjoy the very diverse and international options I have as far as trainers. My favorite trainer, Ethan, Help me to improve my calisthenics and recently started teaching me handstands per my request! A great choice for anyone on the go, would rather stick to the privacy of their own home, or is just looking to shake up there already existing work out routine.

Other options available that are more flexible and considerate towards its members

I certainly do not recommend this app/service to anyone! Only pro was my trainer: V. Otherwise, not user friendly and must cancel a makeup class at least 24 hours in advance otherwise you forfeit your session. So much for a sick day! What’s worse is that I asked to reschedule a class a week in advance and was not permitted to reschedule that class (even if it was already paid for) since they said that there was zero availability for the remaining week in the month of August. So I asked to reschedule in September and was told that unless I renew my membership for September, I cannot schedule a class in September. This is only part of the Terrible customer service provided as they knowingly did not allow me to reschedule my makeup class since Apparently you can only schedule a make up class during the month it was originally scheduled to take place - even if there aren’t any other available timeslots left in the month! Seriously!
There are So many other options that are more flexible and considerate towards its members out there.

Developer Response ,

HI Degarcia, We're sorry to hear about your experience. I researched the issue internally and believe you should have been able to schedule your make up sessions into September. Our communication with you caused the confusion, we apologize! 
Feel free to reach out to me on hello@livekick.com and We'll setup the makeup sessions for you to use either in September or October.

Love Livekick!!

This platform has been so fantastic. I’m completely in love with Mary Beth’s class. The streaming quality is great, I love the focus on music, and overall the experience has been excellent. The staff has been great too! I’ve only had a few issues but when I have, the staff is responsive and helpful. I’ve even had to make some changes to classes I’ve scheduled due to my own errors and the staff was always nice and ready to help. Thank you! I highly recommend Livekick to anyone interested in online yoga and workouts.