The whole new shopping experience unveiled at Lotte Online Duty Free.
Meet the most powerful duty free brand in Korera and enjoy the new mobile shopping experience faster and easier for everyone.

1. All-in-one shopping app: Shop all Lotte Duty Free stores using one single duty free shopping app.
2. Quick shopping: Select colors, sizes, and options you want faster and easier.
3. Smart View: Take a quick look at the best-selling items, famous brands, membership rewards, and more!
4. Lotte Duty Free membership: Sign up in seconds and start getting rewarded today.

■ App permissions
Lotte Duty Free observes and is bound by Paragraph 2, Article 22 (Gathering and Handling of Personal Information) of the Act on Promotion of Utilization of Information and Communications Network. Please read the following details and give your consent for access, collection, and use of your personal information by Lotte Duty Free in accordance with the Network Act. The Lotte Duty Free App will only access, collect, and use the following information with your consent for the purposes stated. You can change your app permissions whenever you want. Additional permissions are not required to use the Lotte Online Duty Free App.

- Notification: notifies deals, offers, promotions, and recommendations
- Fingerprint recognition: uses your fingerprint to sign in.
- Camera: uses the device’s camera to read QR codes and scan your passport details pages.
- Photos, media, and files: uses photos in the device.

※ Depending on your mobile operating system, app permission settings may not be available.
Please update your mobile operating system to manage app permission on your mobile device. You can reset all of your app permissions by deleting and re-installing the app.

※ Customer service center
Online shopping: +82-1688-3020
Mon to Fri 10:00 to 19:00 (KST)

What's New

Version 7.0.3

ㆍBug fixes and stability improvement.

Ratings and Reviews

3.5 out of 5
44 Ratings
44 Ratings

Super convenient and amazing


Makes duty free shopping so much easier! I only found out about this app like a day before my departure. I wouldn’t have to navigate through numerous stores and around the crowds if I knew they had this app and the products I want are available at duty free. And I visited the duty free store twice and it was so crowded and hectic. Also makes shopping so much more convenient because you can compare prices with the products you find in the stores.

Developer Response

Hello, Super convenient and amazing customer,
We will continue to make our efforts for your pleasant and convenient shopping.
Please use it a lot in the future. Thank you! :)

Really easy to use


I love The lotte app!! It is easy to use and has tons of coupons everyday!! it is very convenient that you can use the app to compare prices with local cosmetic stores as you shop, also you can easily pick up the products from the airport which is very fast and convenient and time saving that you won’t need to worry about tax refund. I will definitely all my friends going to shop at lotte duty free to download this app before visiting Korea.

Developer Response

Dear mchan005, thank you for sharing your feedback with us.
We are commited to customer satisfaction and value your opinions.
Thank you for your support. :)

Only way to shop duty free!!!


Lotte is the best out of all the duty free stores in Korea and I love using the app to shop! Its easy to find what you’re looking for and the reward point reminders help me save even more. Check out is straight forward and it’s convenient to have all your order history on the app!!!

Developer Response

Dear kaussie79, thank you for sharing your feedback with us.
We are commited to customer satisfaction and value your opinions.
Thank you for your support. :)


Hotel Lotte Co.,Ltd.(Duty Free)
63.8 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Japanese, Korean, Simplified Chinese, Traditional Chinese
Age Rating
Rated 4+
© Lotte Duty Free Shop


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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