iPhone Screenshots

Description

Considered the oldest family name in Chicago pizza, Lou Malnati's is as rich in history as its pizza is in flavor. Our signature Chicago-style deep dish pizza is made using a recipe that has been handed down through the generations. With the our app you can effortlessly earn rewards at Lou Malnati's! Just sign up, register a credit or debit card, and earn reward progress automatically whenever you shop. But that’s not all: get special offers, VIP experiences and birthday gifts just for being you! No hoops to jump through.

Here’s how it works:
1) Register your credit/debit card(s) in the app.
2) Shop as usual.
3) We’ll buzz your phone when you earn a reward. No need to fish your phone out, check-in, or scan anything. Just pay as usual.
4) Rewards are applied directly back to your credit card as a credit. It’s like magic!

What's New

Version 1.36

We update the app regularly to make it shinier!
Keep it updated to take advantage of the latest features and improvements.

• Like the app? Leave us a good rating!
• Questions? Email us at support@thanx.com

Ratings and Reviews

2.4 out of 5

50 Ratings

50 Ratings

Great food, awful app

RandyChicago

Using the menu to order is fine... However, the payment process is enough to make me want to throw my phone. Having to enter the credit card number just to join is silly, and the camera never registered/recognized my credit card, so I had to manually enter it all. Put the card back in my wallet, put my wallet away, walked back to the kitchen. Then, after completing my order, I have to enter it all over again!? Just a waste of time! Additionally, the credit card date format is messy (no “/“ available), and there is no option to tip the delivery driver, or track the order process. Apple Pay needs to be integrated into the app. They need to check out Domino’s or Jimmy John’s apps - and hire their developers.

Developer Response

Hi Randy,

We're sorry to hear that the payment process isn't very smooth for you. Our developers are working tirelessly to improve the ordering process to make it easier to order. Keep your eyes open for an update in the near future!

Problems with app

Zickzilla

This app just cost Lou Malnati’s a customer. After more than 2 decades as a Lou Malnati’s customer, the 2 years of problems with THE WORST APP I’VE ENCOUNTERED, I’M DONE WITH LOU’S. Dealing with this problematic app EVERY TIME I ORDER isn’t worth the aggrivation. when Lou Malnati’s drops this app, I will return as a customer.

Love the pizza(5 stars), but the app (1 star) has problems.

Since it’s inception, this app has been unreliable. Lou Malnati’s needs to find a reliable app for It’s loyalty program. The old card system never was a problem. This app has definitely reduced our purchase frequency. You need to do better or you will continue to lose business.

Developer Response

Thanx works with Visa, MasterCard, and Amex. Discover is the only major card we do not currently support. The ordering system does not store card numbers for security purposes, but Lou Malnati's is working on adding that feature. Since this review was authored the ordering experience has had several revisions and is much more usable and stable. Hopefully you've found that to be the case. Let us know at loumalnatis@thanx.com - we want to hear from you!

Horrible app, unfortunately required for rewards program

kev.mc

This is a very low quality app, on par with apps that simply open a webpage. Rewards are the only reason I bother. Ordering takes far too long because the app cannot do something as simple as save a delivery address. Payment information needs to be entered every time. No Apple Pay support. Developer claims to be “working tirelessly” in replies to reviews, yet there have been no appreciable improvements in the 18 months I have used the app. No need to lie.

Information

Seller
Thanx, Inc.
*WEA.AppPages.Size*
46.8 MB
Category
Shopping
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Thanx, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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