Luma makes creating your personalized Surround WiFi network simple. With the app, you’re in total control.
The Luma app helps you set up a mesh network that’s customized to your unique home, and it's smart enough to keep that network running at full speed, full-time. All on its own.
Check your speed. Give access to friends. Set parental controls. Pause the internet for dinner. And see pretty much everything else you have ever wondered about your WiFi network, right on your phone.
Not only can you see who’s connected to your network, the Luma app also makes it easy for you to watch out for your family and home.
Just pull up the Luma app to see what devices are currently connected to your network. Luma also automatically recognizes any new devices in your home, and lets you grant or deny them access with a quick swipe.
The Luma app displays the results of Luma's enterprise-grade network security, so you never even have to think about it.
1) Luma Guardian enhancements.
2) General fixes and improvements.
Ratings and Reviews
WiFi is great. App is terrible.
Why oh why can’t this developer get an update out?? The app has some nice-ish features, but they definitely need some polish. Aside from the app starting to show some wear at the seams, there are a bunch of other problems that I really wish they’d address... but apparently won’t.
For example, the developer hasn’t made any effort to update the app to be compatible with different screen sizes (*cough cough iPhone X*). The app also constantly logs out—like every SINGLE time I’m away from the app for more than just a couple minutes. This gets pretty aggravating when I’ve got guests over and they’re all joining my network.
Bottom line, 7 months is way too long for a phone app to go without an update, especially when the app you do have out is glaringly missing features.
I’ve been a Luma customer since the company’s inception. I upgraded to the optional paid guardian service for the router level VPN. Their VPN service freezes my connection, either advising my subscription has expired or displays a screen advising there is a problem and to contact Luma. I contacted Luma support 4 different times asking for help over 3 weeks. Each time I was promised someone would look into it and get back with me, and each time I never heard back. Their supervising agent was rude and still offered no help. I waited to write this review as I was promised the director would contact me. When he failed to do so I wanted to warn others that it appears this company is overwhelmed and not ready for prime time. I would definitely not recommend their guardian service, instead purchase a higher quality VPN for cheaper on your own.
Y’all, this app...
Just to get it out of the way: the Luma system is GOOD. We’ve had it installed in our house for about a year now and it has been a godsend in our 100+ year-old two-story house. We have wifi just about everywhere in the house after years of having massive black holes and dead zones.
But this app... woof. Over-simplified and the iPad version doesn’t even have a horizontal view. You HAVE to use it vertically, which is just insane. Parental controls are heavy-handed and leave no room for discretion, and prioritizing devices seems to actually not do anything.
If Lima could make a better app, it would dang near perfect. But I don’t think that’s gonna happen anytime soon as they’ve been bought out recently. Fingers crossed...
With Family Sharing set up, up to six family members can use this app.