By Lyft, Inc.
This app is only available on the App Store for iOS devices.
Need a lift? Try Lyft for a friendly, affordable ride whenever you need one. Request a ride with the tap of a button, and get picked up by a nearby community driver who’ll take you to your destination within minutes. Yep, it's that easy.
• Split the cost of a ride with friends. It’s easy, fast, and secure.
• All Lyft drivers pass comprehensive background and DMV checks.
• Drivers are rated by passengers and only the highest-rated drivers are allowed on the road.
• Lyft provides a first-of-its-kind $1M liability insurance for total peace of mind.
Join the millions who’ve taken 5-star rides. Download and take a ride today!
What people are saying:
"Ride-sharing programs like Lyft are providing commuters with less expensive and more social ways to get around. Users log into the app, specify where they’re heading, and a background-checked driver picks them up for less than a typical cab ride." - TODAY Show
“Lyft is a real community — with both the drivers and riders being inherently social — making real friendships and saving money.” - Time
"In a city where taxis can be scarce and… black town cars are rampant but expensive, Lyft has quickly gained visibility due to low prices and quirky branding." - Ad Age
"Lyft's focus on the everyman has recently extended to the wildly successful Lyft Line carpool service aimed at commuters, which offers discounts of 30% to 60% for sharing a Lyft ride with others." - Fast Company
Prices vary based on market condition.
By downloading the app, you agree to allow Lyft to collect your device's language settings.
What's New in Version 5.5.3
Thanks for choosing Lyft! To make your rides even better, we update the app regularly. It’s like housekeeping: squashing bugs, cleaning up code, and other small-but-mighty improvements.
Pregnant woman & mother left in the cold in front of hospital
I just ordered a Lyft and was waiting outside calling driver who never picked up (I have screenshots evidencing this). He finally pulls up and sees me outside of the hospital (I am 8.5 months pregnant) and was trying to get my mom home after she had a hysterectomy because of cancer. I flag him down, he rolls his window down and I ask him what is going on and he just tells me that "the ride was cancelled". I asked him "what? No, I've been waiting, my mom just had surgery" and he just shrugs, rolls up his window and drives off.
Then when I contact customer service all they do is refund my cancellation fee and give me a $10 coupon. This is the absolute worst service and lack of common courtesy and empathy I have ever experienced from any transportation organization in my life. The fact that a pregnant woman and her mother who just had surgery for cancer were shrugged off is a disgrace. The fact that Lyft thought that a $10 coupon would ameliorate this is a slap in the face. Lyft should be ashamed of itself.
Horrible ride experience and customer support experience
Had a flight at 7 at LAX, called a lyft from DTLA at 5:20 where the given eta was 6:14. Fell asleep in the car, when I woke up at 6:10 I was horrified to see that the driver had taken the longest route possible and the eta was now 7:00. Missed my flight after sitting in the car for an HOUR AND A HALF with a very rude and slow (on purpose?) driver, was assessed a $125 change fee from Alaska. Called lyft to try and get a refund, they refused to do so even though I had screenshots I took immediately when I woke up showing the optimal route the driver should have taken on google maps vs the route he actually was taking. I argued with a lyft rep for 51 minutes (what kind of customer service rep argues with a customer for 51 minutes when they’re just had a 90 minute lyft ride that should have been 45????) until my phone died. Terrible terrible experience, I will never use lyft again and neither will any of my family or friends. Uber is cheaper anyway
If you have Uber or another ride app stick to it
I’ve been using this service for less than a year and the quality of service has definitely dropped yet the prices on rides increase on each update. Also apparently now drivers are allowed to cancel rides on you after 2 minutes and fake attempts to contact you. And fake meaning drivers pull the calling someone just to show they called but hanging up soon as they hear the first ring on their end. The drivers will literally call you for a second so that it’ll show on their call history that they called. and hang up and claim it as contact but I’ve screen shotted and have had them request the driver showing them a screenshot of how long the call was which shows proof that they do fake out calls that you have no chance of picking up. And that when you call back the drivers don’t pick up.
- Category: Travel
- Updated: Dec 11, 2017
- Version: 5.5.3
- Size: 180 MB
- Apple Watch: Yes
- Language: English
- Seller: Lyft, Inc.
- © 2017 Lyft, Inc.
Compatibility: Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.