Lyft - Taxi & Bus App Alternative
By Lyft, Inc.
Open iTunes to buy and download apps.
Need a lift? Try Lyft for a friendly, affordable ride whenever you need one. Request a ride with the tap of a button, and get picked up by a nearby community driver who’ll take you to your destination within minutes. Yep, it's that easy.
• Split the cost of a ride with friends. It’s easy, fast, and secure.
• All Lyft drivers pass comprehensive background and DMV checks.
• Drivers are rated by passengers and only the highest-rated drivers are allowed on the road.
• Lyft provides a first-of-its-kind $1M liability insurance for total peace of mind.
Join the millions who’ve taken 5-star rides. Download and take a ride today!
What people are saying:
"Ride-sharing programs like Lyft are providing commuters with less expensive and more social ways to get around. Users log into the app, specify where they’re heading, and a background-checked driver picks them up for less than a typical cab ride." - TODAY Show
“Lyft is a real community — with both the drivers and riders being inherently social — making real friendships and saving money.” - Time
"In a city where taxis can be scarce and… black town cars are rampant but expensive, Lyft has quickly gained visibility due to low prices and quirky branding." - Ad Age
"Lyft's focus on the everyman has recently extended to the wildly successful Lyft Line carpool service aimed at commuters, which offers discounts of 30% to 60% for sharing a Lyft ride with others." - Fast Company
For Lyft drivers, continued use of GPS running in the background can dramatically decrease battery life.
What's New in Version 3.6.0
In this update, we made little adjustments to keep the app running at 100%.
$20 coupon: LYFT468
First of all, if you haven’t taken a ride yet make sure you use the coupon LYFT468 to get $20 off your first ride! Enter it right before you request a ride in the Payment tab under Add Payment Method. Might as well try it out since it probably won't cost you a thing!
The app is easy to use and intuitive, giving you important info like the driver’s face, phone number, and car make/model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water and candy! Even if you want to charge your phone, a lot of drivers have car chargers at your ready! With the new Lyft Line it’s cheaper than ever. After all this, I don’t see why you would ever use a cab again.
The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a refund. I’m very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away, and price is usually the cheapest.
Overall you should definitely give it a try, especially with the $20 off coupon I gave you!
Nonexistent customer service?
I sent 3 inquiries and a price review over the span of a week but I got ZERO response. I had great experiences with Lyft - all the drivers were very friendly and dropped me off safely - until I met a driver that DIDN'T END THE TRIP until I called her so I got charged extra 10 minutes worth of trip time and mileage, her car smelled like cigarette, she wasn't using her phone for GPS so I had to give her directions... Lyft has no phone number for customer service and it is absolutely frustrating not hearing back with an apology for this poor quality control of their drivers. Please hire more people for customer service if you need to. Having a great customer service is a MUST to having a successful business.
At first it was a good idea. It sure is a lot cheaper than Über. But when trying to use it the first time. It took them a total of 3 hours to get me. By the time they came around I was nursing a cold coffee at Dunkin Donuts. Thank God they're open 24/7. But I never even used the service that night. A couple months past and I received a huge bill for a trip around Brooklyn. That a person took on my card and my account. I never signed on to this service on any other phone or internet services. So this really scared me. On top of that they are very impersonal. When handling the manner. I would like for a problem to be resolved that day. Not in we'll contact you in 48 hours. When they did get back to me. They tried taking the money again 3 other times.