Lyft - Taxi & Bus App Alternative
By Lyft, Inc.
Open iTunes to buy and download apps.
Need a lift? Try Lyft for a friendly, affordable ride whenever you need one. Request a ride with the tap of a button, and get picked up by a nearby community driver who’ll take you to your destination within minutes. Yep, it's that easy.
• Split the cost of a ride with friends. It’s easy, fast, and secure.
• All Lyft drivers pass comprehensive background and DMV checks.
• Drivers are rated by passengers and only the highest-rated drivers are allowed on the road.
• Lyft provides a first-of-its-kind $1M liability insurance for total peace of mind.
Join the millions who’ve taken 5-star rides. Download and take a ride today!
What people are saying:
"Ride-sharing programs like Lyft are providing commuters with less expensive and more social ways to get around. Users log into the app, specify where they’re heading, and a background-checked driver picks them up for less than a typical cab ride." - TODAY Show
“Lyft is a real community — with both the drivers and riders being inherently social — making real friendships and saving money.” - Time
"In a city where taxis can be scarce and… black town cars are rampant but expensive, Lyft has quickly gained visibility due to low prices and quirky branding." - Ad Age
"Lyft's focus on the everyman has recently extended to the wildly successful Lyft Line carpool service aimed at commuters, which offers discounts of 30% to 60% for sharing a Lyft ride with others." - Fast Company
For Lyft drivers, continued use of GPS running in the background can dramatically decrease battery life.
What's New in Version 2.23.0
In this update, we made little adjustments to keep the app running at 100%.
Just stick with Uber
This is my second day operating with lyft and it is a huge disappointment. I ordered a lyft and 5 times in a row the drivers cancelled my ride. Oh and there is no number to make complaints or to talk to a person working for lyft. When a lyft finally arrived I asked him if there was a contact number or something so I can speak to someone about the multiple issues I was having. His only answer was that he never spoke with anyone who actually works with lyft. The one time I had a minor issue with Uber the company was very eager to make sure that I was satisfied and sent me a free ride. Earlier today I even asked one of the drivers to change the radio station and he ignored me. Yesterday I ordered a ride and my phone was dying so I made sure I ordered the ride a good 20 minutes before. The ride was stuck on "6 minutes" for about 15 minutes. I guess the driver accepted the ride but had not left his home/current location for that whole time and I was stranded waiting for a ride that was not on its way. Also in reference to Uber all of there rides I requested never took longer the 13 minutes to reach me and believe me I use Uber ALOT from state to state and different Boroughs of the NY area. Also the Long Island area. While using lyft all of my rides were constantly saying 20+ minutes. I am livid and very disappointed trust me just STICK WITH UBER , the BUS OR TRAIN
I'm grateful for the flexibility since I have another full time job. I have a few suggestions- One thing is that I get more cancellations than actual rides. I start driving to the location and then they cancel. I think there should be a minimum charge once the car is requested like $2 one for the driver and the other for lyft. This will cause less frustration and people would make sure to know to really order when they need it. The other thing is that the alerts and communication should be done through the app. Like other people that given feedback I can't tell that I got text of cancellation since I'm on the lyft app map making sure to get there. Alerts should pop up on the app- remember that it's hard to be switching back and forth from the app to a text message if we are driving. This will be a lot safer for the driver. My third suggestion is that when I get daily reports through email it should include the time of start and end of the ride.
Essential features are still missing.
The biggest reason I use Lyft's main competitor is because of their "Fare Estimate" feature. I presume this the same reason many other people prefer the other ride-sharing app. No one likes to commit to payment when the price is totally unknown. However, today I decided to take the plunge and use Lyft to get a ride to the nearest train station and then I discovered an even bigger missing feature: poor maps integration. I tried to put in the nearest train station as my destination, but unlike Google Maps, the instant results are limited to proper addresses and town names. If Lyft had these features, I'd use it way more often!
On a related note I've been seeing promotions like a $20 ride credit or three $15 ride credits... if I ran a restaurant and payed my customers to eat my food instead of making my food better, I wouldn't stay in business for very long...