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By Macys Inc

This app is only available on the App Store for iOS devices.


The latest version of the Macy’s iPhone app is your ultimate holiday shopping buddy! Finding great gifts for everyone on your list has never been easier. Enjoy special offers & in-store savings so you can stay on budget this season, plus use our smart scan feature to get instant access to product details, prices, reviews & more, so you can make sure the gift you’re choosing is perfect! Use our store locator to check your local Macy’s store hours & discover amazing holiday events for the whole fam. Plus, don’t forget you can access your registry, manage your account, or browse our entire site right from the app. ’Tis the season to shop to it!

Skip The Lines This Holiday:
- Scan bar codes to check prices, read reviews and see more colors & sizes—then, order on the spot & have it shipped to your door!
- Enable In Store Messages & Bluetooth to unlock real-time deal alerts, special event notifications & more while you shop.
- Get easy access to weekly catalogs, your store’s directory & more!

Organize Your Gift Giving:
- Create a list so you can get price drop alerts and easily find all your favorite items while shopping.
- Build & manage your own registry or find other registries while you shop!
- Use the account dashboard to make payments, check order status & review your Plenti® points balance.

Shop Smarter & Faster:
- Use the app to snap a pic of an item you love & shop for it instantly!
- Enable notifications for early access to new collections & exclusive deals.
- Order on the app & pick it up in store the same day—for free!

Stay On Budget & Get Rewarded:
- Use wallet to manage all your payment options in one place, get new offers instantly & apply the best offer—every time!
- Easily track your Star Rewards spend and loyalty status.
- Check available Star Money & how close you are to earning your next reward (Platinum Status).

Get an extra 25% off your next app order! Just download the Macy’s app & sign in or create an account to get your discount. New app customers only. Exclusions apply.

*Continued use of GPS running in the background can dramatically decrease battery life.

What's New in Version 5.16.1

- New Macy’s Star Rewards is here! Check out our new and improved loyalty benefits for Macy’s Cardholders.
- We squashed some bugs that were messing with the app. You’re welcome!
Love the Macy’s app? Rate it now to let us know! Questions or comments? Contact us at & we’re happy to help.


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Customer Reviews

Customer Service

No help in donation or sponsoring. The American Foundation for Suicide Prevention is a non-profit which supports those who have lost a loved one and those dealing with personal struggles. Sucide in high school is increasing. It’s the second leading cause of death. I would’ve never imagined my son taking his life. Living in Hollywood working for an A-list actor. The phone call received telling you the bad news is the most worst thing I’ve ever been through and I don’t want anyone else to receive the most devastating call that affects the rest of your life. I have suffered a lot of pain and been hospitalized two times since his passing in 2013.

I’ve received many email address and the information is not available for my particular question. Maybe it’s due to the fact Macy’s does not want to support the nonprofits however it does sponsor the Macy’s parade in New York. This kind of makes you think. All I want is the email address or preferably a phone number. Is that too much to ask for?


The app is not working properly. Processed my order with many errors over and over. When I called to get support was held on hold fo 38 minutes. Then when was able to finally speak to support was told that my problem had to be transferred to a different department. Of course I got hung up on. Called back now getting very close to 1 pm cutoff for the sale and again took over 15 minutes to go through all the prompts before getting to “right” Department..... again I hold, another 24 minutes later.... finally speaking to a live person and describing the terrible wait and hung up situation to be told one again that he had to transfer me. I stated my concern again about being hung up on and he stated:please give me your name and number and I assure you that you will not get hung up on....which I of course did!!!!!!! Needless to say, I already missed the deadline for the sale. Well Macys, you missed my $$$$$ order. I will definitely spread the experience with everyone I know


I have been a customer going back to the days of Bambergers. MACY’S is my “go to” department store. No matter what it is I need I can pretty much bet I’ll find it there. Sometimes it is just easier & more convenient to get everything under one roof. And their pricing is competitive, but their sales can’t be beat! Most of all, it is the level of customer service that keeps me coming back. Whether it is addressing a problem, or helping me put together an outfit for a certain occasion or helping me choose the best option for a specific need, their staff will really go above & beyond to make sure I am satisfied. I honestly can not say enough good about MACY’S.

View in iTunes
Offers Apple Watch App for iPhone
  • Free
  • Category: Shopping
  • Updated:
  • Version: 5.16.1
  • Size: 119 MB
  • Apple Watch: Yes
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

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