Mashreq Neo is a bank for a brilliant new world.
By downloading it, you not only get an intuitive and personalized app, but an entire bank in your hands.
Here are some of Mashreq Neo’s features, available all at a tap:
- Instant account opening
- Customization of rewards
- 24-hour international stock trading
- Mobile-to-mobile payments
All this and more. But first, get the app now, and tell us how your bank can be more brilliant for you.
We have enhanced Neo features based on our customer's valuable feedback which includes:
1.Enhancement of the onboarding Journey
2.Minor Bug fixes and crash issue fix
3.Credit Card section formatting
Please share feedback with us at firstname.lastname@example.org
Ratings and Reviews
Buggy slow and missing crucial features
Can’t believe this app has a 4.0 rating. Firstly i didn’t get my cash back of 100 dirhams, I haven’t contacted their customer support yet but I shouldn’t need to when they have based their entire campaign around that offer. Secondly i get emails every time i spend on my card, when i never signed up to get any emails so why is that happening and most of all how do i stop it??? Why can’t i get an SMS like every other bank in the world. Lastly i was expecting something like LIV where i can tack my expenses but that doesn’t seem to work either. The worst thing is there no section on the app for any technical support sooo i guess i’m one really unhappy customer
Developer Response ,
Dear customer, we are sorry for the inconvenience. Can you please share more details with us about your concern at email@example.com and we will get in touch with you. Regards
Crashes every time
I've heard good things about this app but it can't access it because it crashes every time I use it. Very disappointed
The app does not let some nationalities open account. It keeps showing error and says go to the branch. This should be clearly mentioned in T's and C's.
Developer Response ,
Dear customer, thank you for the feedback.
With Family Sharing set up, up to six family members can use this app.
Get things done within this app using just your voice.