The McAlister’s app places the hospitality of our deli right at your fingertips. Just like in our restaurants, we offer what you want how you want it. Now it’s easier than ever to get your McAlister’s favorites through our app – check back regularly for rewards as our way of saying thank-you for being a loyal guest!
New McAlister’s Rewards! What are McAlister’s Rewards? They’re our way of saying thanks by sending you a little something extra. Each month we’ll give you a special offer just for having our app! But, the more you use our app the more we are able to recognize you as a loyal McAlister’s guest (meaning even more rewards!)!
Order On-the-Go or scan your phone in-restaurant to start your rewards journey!
View our menu. If you can’t find something to enjoy here, you won’t find it anywhere. Pick one of our favorites or create your own meal. Soups, salads, spuds, sandwiches—it’s all here. You can even “Choose 2” and get any two entrées together.
Place an order for when you get there. You can plan your meal ahead of time and customize everything to your liking. Take it to go or eat it here. It’s all simple, fast and convenient.
Find a nearby restaurant. Quickly locate the nearest restaurant to you. The closer you get, the more you’ll be thinking about one of our handcrafted sandwiches, gorgeous salads, soups or spuds.
Get special messages and be the first to hear about deals, new special menu items and more.
Contact us right from the app. Let us know how we’re doing or what we can provide more of what you want. We love hearing from you.
McAlister’s goal is to bring the love and comfort of good food to your neighborhood. So we want our app to bring the same smile to your face as our sandwiches, spuds, soups, salads, desserts and Famous Sweet Tea. Enjoy!
Ratings and Reviews
So many updates, and never a fix
I have placed many orders with the app, and there is always an issue with my order after placing it on the app. I confirm my order I get an email confirmation everything is correct, and then something is wrong when I get to the store. Either the payment, they say, didn’t go through, or something else. With this newest update, I had to place my order two separate times. I had to, rewards and I was going to attempt to use one of them. However, each time I submitted my order with payment, then it canceled my order and sent me to the very beginning page in the app where I had to restart everything. Went through the process twice. And the app then deleted my rewards. What is the point of a rewards program when you never give your customer a reward? Maybe you guys should talk to Chick-fil-A. They know how to do the app thing
The app is great; in theory. I love how easy it is to place my order and pay for it with the idea of dashing in to retrieve my order rather than wait in a long line, only to wait longer for your food to be prepared. It’s so convenient! However, every time I place an order and get my “your order is ready..” email I show up and nothing is ready. I’ve done this with two different stores and the manager of each place very curtly tells me they don’t have my order! I politely show them my confirmation and order ready emails (with their location at the top). They then begrudgingly pull together my order and hand it to me like I’ve stolen something from them (even though the email clearly states it’s paid). I’ve made the conscious decision to take my business elsewhere. But I’m hoping whatever is going on gets worked out so I can return soon.
Doesn’t work good
I went to place an order and I added my reward - free soup, then I added a couple sandwiches. When I went to complete my order, it said one of the items I chose was not available and took me back to choosing a location screen. It didn’t tell me what item wasn’t available, and it wiped out my entire order and my free soup was gone. I ended up having to call and place my order and the lady that took my order couldn’t find my free soup and couldn’t add it to my order. Very frustrating!
I think it was a side of mashed potatoes that wasn’t available if you want to try and recreate the error but I’m not sure because again, it didn’t even tell me what item wasn’t available. Also you cannot add coupons to your order and it requests payment before pickup. Please fix!!!
With Family Sharing set up, up to six family members can use this app.