By McDonald's USA
Open iTunes to buy and download apps.
Delicious McDonald’s deals are now more fun, more accessible, and better than ever. Slide and scroll your way through our newly designed App to experience weekly deals on tasty food, like All Day Breakfast and McCafé coffee. Also, find a nearby McDonald’s restaurant and explore our delicious menu. Download and register today. It’s the best way to start saving big!
Must be 13+. Data rates may apply. Prices and participation may vary. Offers available only at participating restaurants. Check www.mcdonalds.com/us/en/mobile_app.html for Terms and Conditions and more information. ©2016 McDonald’s
What's New in Version 5.1.1
- Crash fixes
- Thank you for your feedback…we are listening and improving!
It almost seems pointless to complain but I'm beyond frustrated with the McDonalds mobile app! I've complained twice previously and it accomplished nothing! I use so many apps on my iPhone. Yours is by far the worst! I'm often standing in front of the cashier at the restaurant and I can't place an order. Why?.....I have to wait and wait and wait for the app to load and then be able to access the promotions! It takes far too long!! I stopped buying fries because I'm completely sick and tired of seeing the jumping fries on the screen! Enough with that! Then there are times when the only thing that comes up are my McCafe drink promos. Nothing else! Then there are times (like today) when it'll specify (at the top of the screen) that if I buy a Big Mac, I'll get a free fries and drink but there's no barcode made available for this promotion! That's ridiculous!
This app is truly pathetic and needs to be maintained by people that truly know what their doing and what the customers need and want (primarily speed and accuracy). Even with ongoing updates, it's gotten worse, not better! If your intention is to frustrate and anger your customers, you've done an excellent job!!
One is too many stars
The current version of your app takes far too long to boot up. In the previous version, I could open the app as I was approaching the counter and be able to access my deals immediately. Now your fancy graphics take so long to load, that even after I've opened the app, I still can't access the deals in a timely manner. Lose the fancy dancing graphics and get back to something that actually functions. In addition, finding already completed McCafe cards is not the least bit intuitive. The McCafe card itself could take a lesson from the 7-11 app's free drink card that is always on the home screen and, not only displays the scans needed for redemption, but also displays, on the home screen, when the card is full and ready for redemption (instead of having to go down two levels to redeem a full card, as it is on your app). All in all, this is an app that was working perfectly in the previous version and, sadly, now is almost more trouble than it's worth.
Don't waste your time
Since I usually get at least a coffee almost every morning at McDonalds I was excited to use this app. My excitement quickly turned to disappointment though.
I soon discovered that use and understanding of this app varies GREATLY from store to store. On at least three occasions I've seen my Mcafe " punches" simply disappear! I would anticipate a free coffee and after waiting too long for the app to launch and load I would discover that my previous purchase credits had simply vanished! I really wanted this app to work so I contacted support.... another disappointment.....I'm not willing to spend more than a few minutes responding to a lengthy auto tech directive for the sake of 1 or 2 free coffees per week. This app misses the mark by a mile! Bottom line is There is a Dunkin Donuts at the same location as the McDonalds I usually stop at and they have been getting more of my business because of my frustration with this app! GET IT TOGETHER McDonalds!! Oh and maybe consider explaining to your employees how the app works!!!
- Category: Food & Drink
- Updated: Dec 19, 2016
- Version: 5.1.1
- Size: 105 MB
- Languages: English, Spanish
- Seller: McDonald's Usa, LLC
- © 2016 McDonald's
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.