Medallia Mobile 2
This app is only available on the App Store for iOS devices.
Medallia's next-generation iOS app is now available! Note that only individuals in companies that have specifically activated Medallia Mobile 2 access will be able to log in.
If you're a Medallia user who would like access to the app, please email us at firstname.lastname@example.org and we'll work with your company to get you up and running soon!
Medallia Mobile 2 is the ultimate tool for closing the loop with customers. Using a simple, clean and purpose-driven interface, you can:
-Review responses and alert activity
-Filter responses by search term, organizational level, alert type / status, time period, and customer segment
-Reply by email (with the starter template)
-Forward responses by email to colleagues
-Call back customers and record call results
-Leave a note for colleagues to read
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
What's New in Version 2.17.13
Enhanced login experience
As a GM, it's a great way to have scores and reviews at my fingertips!!! Anytime. Anyday. If I keep getting kicked out, it usually means I have to update it.
I wish that response templates were preloaded when we have to reply to IHG Reviews, but I still give it a 5 star.
Login not working
Since you have updated the app I am no longer able to login. It ask for a user name which I don't have. So not sure what the issue is but you need to fix the app! Otherwise the app will be non-functional. Thank you!
Apparently an upgrade for an "enhanced login experience" really means "no longer being able to login at all". The Medallia app was never that good to begin with, but they have hit a new level of incompetence with their most recent "upgrade".
- Category: Business
- Updated: Sep 18, 2017
- Version: 2.17.13
- Size: 31.9 MB
- Languages: English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, Turkish
- Seller: Medallia, Inc.
- © Medallia, Inc.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.