By Mercari, Inc.
This app is only available on the App Store for iOS devices.
THE FAST AND EASY WAY FOR ANYONE TO BUY AND SELL - ALL FROM YOUR PHONE
Shop and sell everything from fashion to toys, sporting goods to electronics, jewelry to shoes. All the brands you know and love. With over 100,000 new and previously loved items listed each day, you never know what treasures you will find.
ANYONE CAN SELL
* Use your phone to sell - and earn money from - the unused things around your home.
* Listing is fast and easy - just snap a photo, add a description, set your price and your item is connected with the millions of people shopping on the app.
* Listings are free - a flat 10% selling fee is only charged when your sale is complete.
* Ship with ease - we’ll email a trackable shipping label to you. Just print, package and ship. No meetups.
* Discover millions of new and used products from brands you love at amazing savings.
* Hundreds of new items for men, women and kids uploaded every minute.
* Buyer Protection Guarantee - payment is held until the item is delivered and the buyer confirms it is as specified.
What's New in Version 5.11.1
In this release, we’ve made shipping even easier!
- FedEx SmartPost – We’ve reintroduced this Economy option; save up to $5 per shipment.
- Guess Your (Shipping) Weight – Our UI now defaults to the most likely weight class.
- USPS Weight Rates – The lowest $4 fixed-rate label now covers up to 1 lb! Pay $7 for 1–3 lbs.
And as always, bugs were squashed and performance was improved. Keep the feedback coming—we’re listening and working on your suggestions.
Perfect for Selling Items!
This is an awesome way to get rid of unwanted items. You post the things you want to sell, ship it, wait for your rating, and then you get the cash! One thing that’s really cool is that they create the shipping label for you! (This comes in handy for me because I’m a first time seller!) I’ve loved having this app so far, I’ve made some good money in the past couple of months from it. Issues I had at first where not knowing how to deposit the money I made from Mercari, into my bank account. I think it’d be pretty awesome for them to walk people through it when they make their first sale. Just so people know how to get their money. Also, when you really get into the habit of selling items on here, but sure that you don’t need the money you made RIGHT away because their process to transfer money takes a while. So that’s another small improvement I would make as well! A faster transfer process. Another thing, I think that it’s great they implement buyer/seller protection, so to go even further with this, another suggestion I have is to allow more photos to be taken on high end items. Sometimes it’s hard to tell if something is legitimate or not because there’s only 4 pictures. Certain items need more proof! 😊 This ensures that people are buying and selling authentic products. Besides this, I love Mercari. This app is totally worth the download!!
Starts great but can end badly...
I should start off by saying I loved this app. Yes, I got rude buyers occasionally but that’s with any selling site. Also this site has a lot of rules and regulations. Which is fine, just make sure you know them. Unfortunately I wasn’t aware of all them. I had a buyer that wanted to purchase from me. She lives in another country but has a forwarding shipping company here in the states. I was aware of all of this considering the buyer purchased from me more than once. I recommended we try Mercari because the shipping would be cheaper. The transaction went through no problem. Printed my shipping label and dropped it off at the pack & ship by my house. Only to find out later Mercari canceled the transaction! I tried to get my package back but couldn’t. The buyer was nice to pay me for the item that I sent. I tried messaging Mercari several times only to be told they don’t accept those shipping places. I even tried to pay Mercari for the shipping label used only to end up getting my own account suspended. No warnings.. no emails explaining that the behavior was against there rules. And out of 7 customer reps I emailed asking the same question did I finally get an answer regarding the package and shipping label I used. All the rest just emphasized my account was suspended. & this was five days AFTER the packaged got sent out. Good thing the buyer paid me! Needs better customer service & more warnings instead of immediately suspending accounts.
I’m a five star active seller/ buyer, with 140 transactions. I used to love using this app. I was on it, more than I was on Facebook, from what my Data report read. From what it was in 2016, to what it is now, it’s become really annoying. Sometimes sellers don’t realize shipping an item them selves, is cheaper than Mercari flat rates. I stopped selling, because of the interest rates that apply. When I first started, all the money I made from my sales, went directly to me. That was nice. The app constantly tries to get you to come back with small cheap coupons like $3 or $5 to an item, as long as it’s over $15 sometimes, before shipping costs. I’ve been kicked off the site in the past, was able to reach out through Facebook messenger and the problem was resolved. I had to help my cousin fight to get her money for an iPhone she sold, that someone stayed they never received. Mercari said they’d investigate. My cousin lost. I had to do my own investigation, write out all the facts, stating the weight of the item is on every receipt of a package sent. If the package was empty like the buyer claimed, it wouldn’t have weighed more than a pond for an empty small box. Crappy investigation on their part. With my help, she won and the money was turned over to her. It was a headache. Because of that, my cousin never sold on the site again. I think they’re too overwhelmed with how fast pace the app is, and even with all the updates, the site is still garbage.