Mercari: Shopping Marketplace to Buy & Sell Stuff
By Mercari, Inc.
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Mercari provides a hassle-free and secure way to buy and sell new and used items such as electronics, jewelry, women’s clothes, shoes and more straight from your mobile device.
Join a community of over 10 million shoppers to buy used items for sale or promote your own products in the Mercari online marketplace. Download and start searching for cheap products today!
Shop Used Products
- Search or browse new and used items in 100s of categories like books, vintage items, electronic gadgets, clothes and so much more!
- Communicate with other sellers & buyers directly from the app and view each other’s ratings before making a sale
Create Free Listings
- Snap a photo of your items using your phone's camera and start listing. You can even add some cool filters to make your product stand out in the marketplace
- Describe your items, add a price and choose your preferred shipping options for each product
- Share your listings through Facebook, Twitter and Instagram to tell your friends about your sale
Track Your Sales
- Track your shipments with notifications to know when your item has shipped
- Every step of your transaction is secured digitally, and our customer support team is there to ensure your sales and purchases remain safe.
Sell your used clothes, gadgets and other products while buying cheap items from other sellers in the Mercari marketplace. Download and start selling today!
Here are a few words from some of our users:
"It's so easy to use, you can sell things even if you are busy!"
"I was able to purchase clothes I've been wanting for really cheap! I'm obsessed with this app!"
"Great way to earn money while cleaning out your house!"
"You can shop safely on Mercari because they hold your money for you until the item gets delivered!"
Want to give us feedback about the app or need help? From the app menu, go to Help Center > Contact us.
What's New in Version 3.13.0
General improvements and bug fixes
👌 great app to use for shopping!
Use KPFFGQ for invite for credits now on to the review! Mercari is an app that you can take on the go; there's no need to walk into a store sometimes with one in pretty much in your pocket! The majority of the sellers are kind and sell authentic items (and if you know something isn't you can report it but, like with any shopping app, be watchful--check ratings and images!) I've never had a problem with the sellers themselves either, and so far everyone is very cordial. There's clothes, makeup, & more on the app; I've found a lot of great finds and I'm grateful to be a shopper. Of course not everything is perfect as they really should give you the option to log out, the item layout on sellers could be better + you might run in to some wonky items or sellers, but that's ultimately down to the character of the person you're looking to buy from. Customer service could be better but I've never experienced an issue on that end. I do wish they would weed out fake items however and I hope they do this sometime soon as it's annoying navigating through it most of the time. You have to be specific in your search so you won't have to.
Online mall kiosk
A few months ago I would have rated this app a bit higher, but now that they take a percentage of your earnings with every sale and service is garbage, 2 stars is the best I can do. The site is loaded with cheap crap, and a lot of it. People are rude and cheap, constantly trying to lowball you even when your listed items are cheap. Worst of all though, customer service is horrid. If and when you get a response for any problems, they are simple copy pastes of general guidelines with no help whatsoever. I have had people give me negative reviews because they didn't read a description correctly or failed to look at the pictures, and customer service will not do anything about the unjust ratings, leaving it up to the person who left it to change their mind and request to change it... Sounds ridiculous? That's because it is. Countless times a buyer will not rate after receiving the goods and you don't get your money until they do. You have to wait days before going through customer service, that then takes another couple days to decide if you get your cash, all the while, the buyer has what they ordered. Not worth the time and frustration.
They deleted my account and said my cards were fraudulent!
I had been on Mercari for over a year, buying and selling all the time! One day, I got an error message out of the blue whenever I tried to buy anything. This happened with more than one card, so I contacted customer service. They were rude and kept telling me my cards were high-risk and had fraudulent activity, which they do not. I kept telling them I've tried multiple cards and that the problem persisted, so in exchange they said they "talked with their supervisor and determined I have been using cards that are fraudulent and not in my name". All my cards are in MY name. They then told me my account has been suspended indefinitely, pending deletion, when all I wanted was help. So now I can no longer use the app because all of my cards are "fraudulent". This place has the worst customer service.
Oh, and note when I used Apple Pay instead of going directly through the app, my cards worked fine. But they then sent me the message after I got the Apple Pay up and running. So no, my cards aren't fraudulent, they just don't know how to deal with technical problems. All their messages are scripted and repeat themselves. I am so sad I can't use this app anymore.