NOT USING IT? SELL IT. SHIP IT. GET PAID.
This is Mercari. The fast and easy way to sell or buy almost anything. From fashion to toys, sporting goods to electronics, jewelry to shoes - all the brands you know and love. It’s a snap - list your item in minutes. Got something you don’t use, never used or simply outgrew? Sell it.
SELLING IS FAST & EASY.
* List in a snap - just take a few photos, add a description and set your price.
* No meetups. All items ship.
* Printable shipping label emailed to you. Just print and ship.
* Listings are free - a flat 10% selling fee only charged when your sale completes.
BUY & SAVE.
* Save up to 70% off a great selection of new and used items.
* Over 100,000 new items for women, men, kids and home listed each day.
WE'VE GOT YOUR BACK.
* Buyer Protection Guarantee - payment is held until item is delivered and buyer confirms it is as described.
* 24 hour customer support.
As always, bugs were squashed and performance was improved. Keep the feedback coming—we're listening and working on your suggestions.
Ratings and Reviews
Great app for selling
It’s a great app overall. If you are looking for an easy way to sell your unwanted items, then this app is for you. You take a picture of the item, post it with the right description, weigh your item and estimate shipping (shipping in this app is sooo much cheaper than shipping it yourself) and they do all the work! I usually sell my items within a week. They charge 10% but its totally worth it. What I like the most about this app is that they protect the buyer and seller. When someone buys your item, they pay upfront. Then once you ship the item and they receive and expect it, they rate you. You then rate them back and get paid. The only thing I don't like is that you don’t receive funds right away. They only deposit the balance once a week (usually after the following monday) so you have to make sure to request a deposit by the Sunday before. Things I would like for them to change when you message buyer/seller, is to add emojis and pictures. They overprotect sometimes and will shut down your message if it contains any words like (“free”, “trade” or personal information like email or phone number. etc.) so There’s no real way to be able to share in a picture a damage or item missing in the messenger portion. However if you do have a damage you can file a claim and they usually take a couple days to contact you back. No funds are release during that time. Anyway overall great app, I’m at almost 100 sales with 100 5 stars 🤗💕
Thank you for taking time to let us know about your Mercari Experience thus far! We hear your concerns regarding our Moderation policies as well as any issues with users swapping photos in the transaction messages. Everyone at Mercari wants our community of buyers and sellers 100% happy and we have a lot of exciting features rolling out soon! Thank you again for your feedback and for being a part of the Mercari Community! ^WM
Works great but could use a few tweaks
I have been using mercari for years now and I have always enjoyed buying and selling. My only recommendations to make the app itself better and more appealing are when it comes to “my likes” I wish there was a way we it could be sorted and for it to be categorized into their respective selections, such as if I am looking for a particular phone I liked I shouldn’t be scrolling for minutes at a time to find it, it would make it much easier to have a menu there that’s includes choices like women’s clothing, electronics etc. so I can find it much easier, and now for the second recommendation, for some reason if I happen to scroll on my likes and click on something like a pair of shoes and I exit out of that window and back to my likes, it reverts back to the very top!!!!! It’s the same way with my inbox/buying messages!! I can be scrolling down for about a minute, click on something on either my likes or messages exit out of that particular page and go back and I would still end up at the very top! It is frustrating!!! For some reason though this problem does not exist when I am searching for something on browsing page, if I click on an item then exit out of that items page back to the browsing it still keeps me in that same browsing place as opposed to making me start looking from the very top again like I do in “My Likes” and the messaging portion. Please fix this soon!!!!! It is very irritating! Other than that this app is great :)
Favorite selling app
I use and have tried using many selling apps. This one is by far my favorite for many reasons. I've been using it for about half a year now with over 300 reviews. The percentage they take may seem like a lot at first but it's definitely worth it. I like that when people make offers it's easy to communicate with them through private message instead of all conversations being public like some other apps. It's very easy to list, and I can quickly list items now that I'm used to it. Every time I've had an issue with a transaction or a question, they've quickly responded back (even on weekends). It's not an issue to me that there's no number to call because I always get a personalized answer to my questions. This selling app by far has the most superior customer service.
Even though it's my favorite, there are some flaws.
Areas to improve: 1. sometimes the app takes a while to load when first opening it (pictures won't show). 2. It would be helpful if they started some kind of authenticity check for very expensive designer items. 3. It would be nice to have a cheaper shipping option for under 0.5 lbs (categories for 0-0.5 lbs, 0.5-1.5, 1.5-3, 3-5, and the rest of the current categories). I usually have to do my own shipping for these items to help buyers with cost but this takes more time obviously.
Thank you for taking the time to review and for the thoughtful feedback! -CD
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