Go Farther with the Meritrust Mobile Banking app! You can conveniently and safely access your Meritrust accounts whenever, wherever with our free mobile app. You can view your account balances, view your transaction history, pay bills, transfer funds between your accounts, deposit checks and locate a Meritrust branch or ATM. This is a free service for members, however, data rates may apply from your wireless carrier. Federally insured by NCUA.
To learn how we protect your privacy, please visit https://www.meritrustcu.org/home/fiFiles/static/documents/Privacy-Notice.pdf
Additional Bill Pay featuresGeneral enhancementsBug fixes and performance improvements
Ratings and Reviews
Really 3.5 star- poor Alerts timing
Overall I like the app alot, however my biggest irritation is the timing of the account Alerts. Many times I get my “large withdrawal alert” a very, very long time after the withdrawal occurs. I also don’t understand why some transactions that have already occurred in store show as “pending” and have not withdrawn yet. It seems logical to me that if a large withdrawal that might overdraw my account is about to hit, it could mark as pending and send me an immediate alert. I’ve had too many occasions when I had plenty to cover my normal withdrawals but something unexpected goes thru at the same time and bam... overdraft and fee... with alert later in the day that a large withdrawal went thru. Thanks... really helpful(sarcasm). The text alerts just come in too far after transaction occurrence. Figure out the alert timing please, and I’ll come back and 5 Star this!
Thank you for taking the time to provide feedback about our mobile app. We are always looking for ways to make our app better for members. At this time, alerts are sent at scheduled times through the day. We have passed your suggestions and concerns along to the appropriate representatives, who are researching options such as real-time alerts or scheduling alerts more frequently throughout the day to help with this issue. Thank you again for taking time to review our app. We appreciate your membership.
Best customer service!
As a newly single mom, I haven’t had a checking account, or a job other than “mom” in 7 years.
I opened my Meritrust account with $100. Within a week I had already messed up, and had my automatic paycheck going into the wrong account. I panicked! I went into our local branch (E. Kellogg Wichita, KS shoutout) they had me fixed up, reimbursed for my fees, and on my way, in 10min.
I was so embarrassed I was in tears, but the sweet girl at the tellers desk was so helpful, and understanding.
PLUS, I can use any Credit Union ATM with no charges! Double bonus!
Thank you so much for sharing such kind words about our One Kellogg Place team. We are proud knowing our team was able to assist you in such a positive way. Thank you for your membership. We are happy to have the opportunity to serve your financial needs.
Seems pretty good
Only had it for a few days, but it seems to work pretty well. Has Touch ID login, as well as Eyeprint ID. Not sure how well the eyeprint works, but Touch ID works fine. If I could recommend one area of improvement, it would be to make transactions show up faster. It's not bad, but it isn't immediate like I'm used to. Just a minor gripe, though.
With Family Sharing set up, up to six family members can use this app.