We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, 7 days a week. A bank where you can walk in without an appointment and walk out with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.
Now, wherever you are and whatever you’re doing you can manage your Personal and Business accounts with our mobile app.
- Login with Apple TouchID
- Insights on your accounts and transactions
- A handy spending summary shows you where you’re spending your cash
- View transactions which are still being processed
- Temporarily block and permanently cancel your debit and credit cards
- Make payments to new and existing payees and transfer money in between your accounts
- Send International Payments
- View and cancel your Direct Debits and standing orders.
- Share your account details through WhatsApp, email and messages to easily receive payments from friends and family
- Create and edit Standing Orders
- Open Instant Access Savings Accounts
- Accredited by the Digital Accessibility Centre for complying with AA accessibility standards.
Registration - Getting Started
Whether you’re an existing or new Metro Bank customer it’s simple to get started.
- If you’re registered for online and telephone banking, you’ll need your 12 digit customer number, 8 digit security number and your password
- If you’re not registered for either, you’ll need your 12 digit customer number and the details of the card you used most recently or your Magic Word.
Metro Bank’s mobile app is available for Personal customers and also Business customers if they’re using Business Internet Banking only.
Standard data charges from your mobile service provider may apply.
If you experience any issues downloading or registering the Metro Bank mobile app, please visit us in store or call us on 0345 08 08 500.
Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC.
This update includes improvements and fixes to the app.
Ratings and Reviews
Best bank and service I’ve ever had. And simple to use app. And when you call them they answer AND they speak English properly!!! No call centres - thank God!!!
I LOVE this bank - so glad someone finally cake along and showed the other obnoxious and arrogant banks how to treat people.
I had to open for the first time an bank account, and Catch assisted me with a great customer service and he manage all my requests in short time. Thank you
I Love Metro
I was with NatWest for thirty years
This bank is fantastic. They are available, efficient and take action.
The app is flawless
With Family Sharing set up, up to six family members can use this app.