Metro-North Train Time
By MTA Metro-North Railroad
Open iTunes to buy and download apps.
The Official Metro-North app includes real-time train status and track information, links to MTA eTix to buy electronic tickets, trip schedules and fares, and detailed station information including Grand Central.
- Link to the MTA eTix app to buy and activate electronic tickets
- Access real-time trip information directly from Metro-North including train status, track number, and the latest service notices
- Save favorite trips for one click access to daily schedules, status and track number
- Get schedules that update in real-time — no need to download new timetables every time you open the app!
- Find out trip details including duration, transfer details, Peak / Off Peak, fares and station stops
- Browse the new “Discover Grand Central” page to see the latest deals from Grand Central shops and restaurants, check out upcoming events, and explore the directory map
- Look up station information including location, parking, taxis and connecting services
- Find Grand Central Terminal information, including deals, events, and directories
- Easy access to accessibility details including ADA compliance and elevator / escalator status for all stations
Whether you are a daily commuter looking for up-to-date information on your usual trip or an occasional traveler trying to find the best trip option, the Train Time App is the most convenient and accurate way to plan a seamless trip.
What's New in Version 2.0.6
- Color scheme changes to complement the MTA eTix application.
- Integration with the MTA eTix app to buy/activate tickets for your trip.
Don't waste your time; built by non-commuters.
So, here's the thing:
You really need this app to work when you're in GCT and looking for your train. It needs to work instantly and reliably. The unfortunate problem is that it appears to need a signal, and if it can't find a good one, which is often the case in GCT you get NOTHING. A spinner. With a side-helping of frustration.
I'd rather have stale information with an alert stating that it's stale, than to be staring at a loading screen for minutes while your anger level grows logarithmically with the delay time. You might as well just walk to the boards and look. Which means that you don't need this app.
Until they fix this serious flaw, use the "onTime MNR" app or Passenger. Both have ads, but you'll get train information (departure times, etc.) almost instantly and reliably. And critically, you can scroll back in time to see when the train you're currently riding, is arriving.
Unlike the onTime and Passenger app, the other frustrating "feature" of the MetroNorth app is that you can't scroll backwards in time, so you can use the schedule as, you know, A SCHEDULE. Ever taken a new train or a different one than you normally do? Don't forget to see when it arrives before you leave the station, or you won't be able to with this app.
I don't think that the developers of this app are commuters or actually have ever used this app to commute in/out of GCT. If they did, this would be a significantly better app.
Poor interface design
It's a huge disappointment that Metro North has released an app that has the look and feel of an app by a novice programming student, and a non-commuter at that. To find schedules for leaving for the office and coming back from the city requires that you set up two trips. The Passenger app and OnTime app each has a button to just switch the stations. Checking for tomorrow's schedule? Good luck. That check can be done in the other two apps with just a few taps.
It seems the app is trying to do a lot for MTA and Grand Central but the developer has forgotten that the main function should be to provide fast and easy to access train information for commuters.
You'd think the outfit that runs the trains would make sure that their app is the best one for their customers.
Needs some work
The app can be a lot smarter by utilizing our location to allow the user to quickly review the schedules. I hate when I'm in a rush heading towards or at Grand Central and I have to manually select that I'm at Grand Central. It makes a difference in catching your train. Also the favorites section should be a favorite. Like most commuter I have a set train(s) that I take to and from work. Can you utilize the notification and let me know the track that my favorite train will be departing/arriving on or if it's running late?
Also, it would be a great to create an Apple Watch app as well to allow the same suggested notifications.
Please think like a commuter, we already had a long day.