At Michigan First Credit Union, we invest in technology so members have access to tools that simplify life, save time and make managing finances easy and convenient. That's why we work hard to create a world-class mobile banking experience. Our app provides the same capabilities
as a big bank app, with the local focus on customer service you expect from a credit union.
Features of Michigan First Mobile:
-Check transaction history
-Transfer funds between accounts
-Make loan payments
-Find nearest branches and ATMs
-Securely message our 24-hour call center
This update provides a method for making mobile check deposits while our primary vendors services are down.
Ratings and Reviews
Used to love it
It went from being wonderful to very frustrating. I had been depositing my pay check weekly on the app- it was wonderful, everything I had ever dreamed it would be .... Suddenly in the last two weeks there was a day hold put on my check . Inconvenient, but tolerable. Then today I deposited my check, from my same employer ( who works for your bank and writes my checks from her account at your bank ), to the same account I've had for five years and there is a three day hold.... Which is VERY inconvenient... No rhyme or reason .... I called and was told 'it happens' ..... When I asked how will I know then from week to week when I can get my check cleared ... They said there was no way - huh ?!?!?!? - That's awful customer service if you ask me . Nothing has changed with my account or my employers! I have bills and need to know when there will be money to cover them .... I know one of the main points of the app is so people are able to do their banking online and avoid coming into the branch .... I have to tell you , that this is going to be a disadvantage to us both because I will either be going back into the branch every week to have my check cashed immediately or finding another bank
I'm sorry for the confusion with your check depositing. Could you give us a call at 800.664.3828 so we can look into your specific account?
LOVE THE APP!!
I can conduct all of my business right from the app on my phone!! You all clearly understand the needs of mobile customers! (You even have a frequently used option for transfers between different members & accounts)! The only suggestion I'd make is creating an option to switch between accounts; i.e. not having to log out of my personal account to log into my business account. Other than that, I'm very pleased!
Hello, Jharid. Thank you so much for your review. We are very pleased that you're taking advantage of our updates. We will mention your concern to our Technology Solutions team and work to make this process smoother. Thank you for your loyalty to Michigan First. We greatly value your membership.
Something is Wrong!
The first few months of using the mobile app there were no issues. Until recent there seems to be some problems that keep occurring. The mobile deposit doesn’t work sometimes and tells me the app is unavailable but how am I signing in. Also the 24/7 question part hasn’t been working either as I keep getting error messages. This is a great app to have and has saved me a lot of time traveling to the bank but there’s some glitches that needs to be fixed.
Thank you for the honest review. We are aware and are working hard to fix the issues that you mentioned.
- Michigan First Credit Union
- 130.7 MB
- Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- English, French, Spanish
- Age Rating
- Rated 4+
- © 2015 Michigan First Credit Union
With Family Sharing set up, up to six family members can use this app.