Microsoft Dynamics CRM for iPhone
By Microsoft Corporation
Open iTunes to buy and download apps.
Microsoft Dynamics CRM is the essential business tool to help you stay connected and productive wherever you are. Stay up to date with your customer info—even when you’re on the go. Arrive prepared for every appointment, and update your notes, tasks, contacts, accounts, leads, and opportunities while the details are still fresh in your mind. This app is for use Internet-facing deployments (IFDs) of Microsoft Dynamics CRM Online Fall '13 and Microsoft Dynamics CRM 2013.
More info: CRM for phones: Set up and use - http://go.microsoft.com/fwlink/?LinkID=321832
More info for admins: Set up CRM for phones - http://go.microsoft.com/fwlink/?LinkID=327922
Really bad iOS design by MSFT Developers
Reviews are right - fundamental UX design rules are ignored (scrolling and navigation). Even if that were fixed, the app itself is ugly - font size isn't consistent and there are no preference settings, when you click into any of the options there is a colored block covering the first letter (e.g, Accounts, Contacts), which I think they believe is clever, and most annoying of all it doesn't always keep you logged in like countless other apps are able to do. No executive will remember what their login credentials are nor will they want to bother with doing so after the initial login. The major barrier to utilization of CRM by our entire org is due to a lack of mobile access. I was hoping this app would solve for that, but it really falls short and needs either a major overhaul or several iterations of releases.
Disappointing for now
While I am excited about Microsoft embracing the iOS platform, I am disappointed that they have severely constrain the functionality of this app. My dynamics implementation sits behind our firewall and we VPN into the infrastructure to use it. Therefore I do not use SSL Certs on the dynamics app itself. I would also like to be able to connect to it while I am in the office running from meeting to meeting and it remains inside my firewall. The application requires an httpS connection in order to run.
Consequently, I can't even use it right now. It would be better if they didn't require an httpS connection, and instead allowed you to use it the way you do in your infrastructure.
I haven't used it yet BUT...
I haven't used it yet BUT...you do need the CRM 2013 Roll Out for it to work. Our Online account gets updated this weekend. I expect it to work fine but not as good as Resco's CRM for Dynamics - absolutely amazing.
This has no offline mode as far as I know, which slows down performance and means it can't be used when there is no Internet (like in the elevator when I'm on my way to see a prospect).
- Category: Business
- Released: Oct 22, 2013
- Version: 1.0
- Size: 1.8 MB
- Languages: English, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
- Seller: Microsoft Corporation
- © 2013 Microsoft. All rights reserved.
Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.